Engagement Type: Contract
Location: Trenton NJ
Duration: 6 Months
Short Description:
Provide support imaging and deploying PCs to users across the State. Work hours may need to be in the evening at times. Support in-house help desk teams by providing the skills listed in complete description.
Complete Description:
Provide support imaging and deploying PCs to users across the State. Work hours may need to be in the evening at times.
NOTE: The State does not reimburse travel expenses.
Years of Experience: 3 or more years field experience
Education: 2 year college degree or equivalent technical study
Role Description: All roles specified in HDS 1 plus:
Thorough knowledge of electrical/mechanical principles and basic electronics.
Knowledge of system relationships and telecommunications.
Application of technical skill to a variety of equipment types.
Diagnoses and repairs industry systems products.
Perform routine service and repairs on industry system products without assistance.
Anticipate and resolve issues specific to the team.
Determine time estimates and schedule for own work and resolve issues in a timely manner.
Identify and track issues, risks and action items.
Skills:
Skills
Required/Desired
Amount of Experience
Troubleshoot/resolve hardware and software issues
Required
3 Years
Install configure, test software and hardware for PCs
Required
3 Years
Knowledge of Windows XP
Required
Install configure and customize pc images
Required
3 Years
Utilize SMS to remotely connect to clients
Required
3 Years