Description Robert Half is seeking a highly skilled and experienced IT Support Analyst III to a medical device manufacturer based in Hillsboro, Oregon. The ideal candidate will have extensive expertise in managing IT systems and providing technical support in a hybrid Microsoft Office 365 and Active Directory environment. Schedule: Monday-Friday (40 hours work week; normal operating business hours) Duration: 3-6 month contract (with possibility of extension) Pay rate: $35-$40/hourly Key Responsibilities: + Engage and collaborate with IT colleagues in a cross-functional team environment. + Oversee the inventory, configuration, installation, and maintenance of computer software and hardware. + Administer Microsoft Office 365 accounts/licenses, Exchange users, mailboxes, and associated objects using Active Directory in a hybrid environment. + Provide routine analysis and technical support, addressing systemic issues to improve overall performance. + Communicate effectively with internal teams, users, and external vendors to resolve technical challenges. + Contact and coordinate with hardware and software vendors as necessary to ensure smooth operations. + Perform network troubleshooting to resolve user and system issues. + Develop and maintain system documentation, ensuring all procedures and configurations are well-documented. Requirements Must-Have Skills: + 7+ years of related experience including in an IT systems administration or Tier III Support role. + Minimum 5 years of experience managing Microsoft Office 365 tenants, Exchange, and Microsoft Active Directory in a hybrid environment. + Comprehensive knowledge of the principles, methods, and techniques related to computers, operating systems, common Windows applications, and network troubleshooting. Nice-to-Have Skills: + Experience working in a discrete manufacturing environment. + Familiarity with interfacing IT software and hardware systems with CNC machines. Soft Skills: + Effective communication skills to interact with technical and non-technical users. + Ability to manage multiple tasks simultaneously, prioritize effectively, and meet deadlines. + Strong problem-solving skills and the ability to work both independently and as part of a collaborative team. + Patience and professionalism when working with users of varied technical abilities. Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .