Description We are offering an exciting opportunity for a Help Desk Technician Level 1 to join our team in Canby, Oregon. In this role, you will be tasked with managing client needs, providing guidance, and resolving technical issues. You will be part of a friendly, busy team where your excellent customer service and communication skills will be greatly valued. Responsibilities: • Provide assistance to users and manage ticketing for technical issues • Manage and perform hardware and software troubleshooting • Maintain and manage antivirus, backups, remote desktop, and RMMs • Handle basic networking tasks, including work with firewalls, routers, and switches • Utilize Microsoft O365 and Windows in daily operations • Work in multi-user technology environments and manage VOIP phones Opportunities to obtain major certifications Onsite in Canby, OR Salary range: $45,000 - $55,000 depending on experience Bonus: Base + Bonuses at 3-X W2 at 15% Benefits: Health / Dental: Enroll after 90 days 6 paid holidays Accrued paid vacation: Year 1 = 40 hours, year 2 = 80 hours, year 3 = 120 hours, year 4+ = 160 hours Accrued sick leave: Accrue one hour of paid sick leave for every 30 hours worked After 90 days eligible, to participate in the Company’s SIMPLE IRA plan: 3% match Requirements • Minimum of 1 year of experience as a Help Desk Technician or similar role • Experience with Computer Hardware • Proficiency in Office 365 • Knowledge of Windows • Experience with Wireless technologies • Ability to provide Remote Support • Ticketing Systems Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .