Help Desk Tier I/II - TS/SCI with Polygraph
General Dynamics Information Technology
REQ#: RQ183978Public Trust: None Requisition Type: Regular Your Impact
Demonstrated experience working with ticketing system and effective issue tracker experience
Excellent problem-solving, analytical, and research skills
Demonstrated experience and working knowledge of computer systems, hardware, and software troubleshooting
Excellent communication and interpersonal skills
Excellent customer service experience and patiencePosition hours: M-F, 7:30am - 4pmSecurity Clearance Level: TS/SCI with PolygraphLocation: Bethesda, MD - On Customer SiteU.S. Citizenship Required
Own your opportunity to serve as a critical component of our nation’s safety and security. Make an impact by using your expertise to protect our country from threats.
Job DescriptionTransform technology into opportunity as a Customer Service Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiator. As a Customer Service Support Specialist you will help ensure today is safe and tomorrow is smarter. Our work depends on a Customer Service Support Specialist joining our team.
WHAT YOU’LL NEED TO SUCCEED:
Demonstrated experience working with ticketing system and effective issue tracker experience
Excellent problem-solving, analytical, and research skills
Demonstrated experience and working knowledge of computer systems, hardware, and software troubleshooting
Excellent communication and interpersonal skills
Excellent customer service experience and patiencePosition hours: M-F, 7:30am - 4pmSecurity Clearance Level: TS/SCI with PolygraphLocation: Bethesda, MD - On Customer SiteU.S. Citizenship Required
GDIT IS YOUR PLACE:
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