Kforce has a client in San Antonio, TX that is seeking a Helpdesk Specialist. Key Responsibilities: * Helpdesk Specialist will respond to help desk tickets, emails, and phone inquiries related to technical issues * Troubleshoot hardware, software, and network problems * Provide clear and concise instructions to users experiencing issues * Maintain detailed records of support requests and resolutions * As a Helpdesk Specialist, you will assist with system installations, updates, and configurations * Escalate complex issues to appropriate technical teams * Ensure timely resolution and user satisfaction