Kforce has a client that is seeking a Helpdesk Support Specialist in Merrimack, NH. Key Tasks: * Support Asset Management and/or Investment Management Technology platforms and users * Driving major incidents involving multi-functional teams; Develop communications to keep the business and technology teams informed; Participates in root cause identification and problem management discussions * Systems administration and managing physical and virtual desktops, active directory services, and cloud hosted services * Supporting databases, applications, and infrastructure in an AWS Cloud environment * Writing SQL queries and using any of the monitoring and alerting tools like Splunk, Dynatrace, DataDog, AWS CloudWatch * Work with reporting tools like Tableau or PowerBI