New York, New York, USA
3 days ago
Hershey's Cafe Supervisor
MarketSource, Inc. is a premier provider of integrated sales & marketing solutions to Fortune 500 companies. We offer a dynamic entrepreneurial environment that fosters creativity and provides unlimited opportunities for personal and professional growth.

Job Summary:

Hey, who couldn’t use a little

more sweetness at work? What other retail job can offer you to become a “Smile

Creator” and a “Moment Maker” with some of America’s most-beloved candy? You

can be part of this vibrant workplace as a member of HERSHEY’S CHOCOLATE WORLD

location in the heart of New York City - Times Square. The Hershey’s

Lead Retail Sales Associate,

a non-exempt role

responsible for providing a memorable customer experience within high energy

retail location. Imagine the possibilities…smooshy double chocolatey s’mores,

the edible art of a HERSHEY’S milkshakes, a 1-pound customizable REESE'S,

frosty JOLLY RANCHER slushes with you as the guide! You will actively engage

customers in all that HERSHEY’S CHOCOLATE WORLD has to offer, inviting them

into a world of sweetness, goodness, happiness, surprise, delight, and

discovery. Join us as a “Hershey Hero, a Smile Creator, and Moment Maker.”

This is a full-time position

designed to create a positive customer experience that reflects the fun brand

image of The Hershey Company and its products. As Hershey’s Lead Retail Sales Associate, it

will part of your job to be a role model for your follow associates holding

yourself and others to a higher standard demonstrating the joy HERSHEY’S

CHOCOLATE WORLD brings to your customers. This

is for HERSHEY’S CHOCOLATE WORLD – Times Square.

Essential Functions:

·      Drives customer satisfaction, communicating information in a

manner that is friendly, and fun. Make suggestions and recommendations

regarding HERSHEY’S

CHOCOLATE WORLD products

and café services

·      Create customer awareness of in-store promotions, and personalized

products and services

·      Have fun creating first-class customer experiences

·      Attend or completes required training, shift staff meetings and

conference calls

·      Reviews new product and service offerings

·      Contribute to a positive work environment by consistently treating

all customers, guests, and employees with respect Maintain store standards that

support the visual presentation direction and enhance the customer shopping

experience; recover and replenish the store as needed

·      Appreciation for The Hershey Company’s unique partnership, which

includes entrepreneurial attitude, history, and passion for its products

·      Maintain a professional personnel appearance complying uniform

expectations 

·      Execute additional assignments including store opening and closing procedures



 

Minimum Education and/or Experience:

·      High School Diploma or equivalent (G.E.D.) required

·      Minimum 1 year retail/food service/hospitality experience

·      Previous flagship and/or high-volume retail experience preferred

Requisite Abilities and/or Skills:

·      One and honest communication skills

·      Engaging personality (Smile Creator)

·      Ability to work a fully flexible retail schedule to meet the needs

of the business, which will require nights, weekends, and holidays

·      Proven self-starter

 

Additional Job Requirements:

·      Physical ability to perform tasks that may require prolonged

bending, stooping, reaching, twisting, lifting, pushing, pulling, walking,

standing, and moving items

·      Requires the ability to move around the store, assist customers

and maneuver merchandise when necessary

·      Performs additional job duties as assigned

·      Ability to lift to 20 pounds independently
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