HI HVAC Lead Installer
Sears Holdings Corporation
JOB SCOPE:
Responsible for the installation of a minimum of 3 heating and air conditioning systems per week. The HI HVAC Lead Installer will
also be responsible for the completion of frontline services and repairs to company standards of assigned territory. The HI HVAC
Lead Installer is responsible for providing excellent customer service while supervising the work of the Install Assistant. Must maintain
high quality standards and timely job performance. Responsible for achieving acceptable performance metrics, productivity goals, and
quality scores for assigned territory.
JOB SUMMARY:
The HI HVAC Lead Installer is responsible for ensuring all installations of Heating and Cooling products (Heat Pumps, Heating Ventilation and Air Conditioning, Gas or Oil furnaces, and Boilers) are completed in a timely manner and abide to all company, city,state, and county code requirements while maintaining the highest level of customer service. Additionally, this position promotes and sells additional products and services that directly impact the profitability of the Company. The HI HVAC Lead Installer is also responsible for providing direct mentoring of HI HVAC Assistant. Other responsibilities will include but not limited to frontline service
and repairs across all product lines offer by company.
SUPERVISION:
Direct: HI HVAC Assistant
REPORTS TO:
Mgr, HVAC Process Development or Territory Manager, HVAC
Responsible for the installation of a minimum of 3 heating and air conditioning systems per week. The HI HVAC Lead Installer will
also be responsible for the completion of frontline services and repairs to company standards of assigned territory. The HI HVAC
Lead Installer is responsible for providing excellent customer service while supervising the work of the Install Assistant. Must maintain
high quality standards and timely job performance. Responsible for achieving acceptable performance metrics, productivity goals, and
quality scores for assigned territory.
JOB SUMMARY:
The HI HVAC Lead Installer is responsible for ensuring all installations of Heating and Cooling products (Heat Pumps, Heating Ventilation and Air Conditioning, Gas or Oil furnaces, and Boilers) are completed in a timely manner and abide to all company, city,state, and county code requirements while maintaining the highest level of customer service. Additionally, this position promotes and sells additional products and services that directly impact the profitability of the Company. The HI HVAC Lead Installer is also responsible for providing direct mentoring of HI HVAC Assistant. Other responsibilities will include but not limited to frontline service
and repairs across all product lines offer by company.
SUPERVISION:
Direct: HI HVAC Assistant
REPORTS TO:
Mgr, HVAC Process Development or Territory Manager, HVAC
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