Hilton Garden Inn - Asheville  

309 College St.  

Asheville, NC 28801  

Position Summary  

 A House Person is responsible for maintaining the cleanliness and general appearance of public areas and corridors of the hotel.  

Responsibilities   

Cleaning furniture, elevators, glass, planters, etc. in public areas such as the lobby, pool, and public restrooms  Sweeping and vacuuming floors, hallways, and stairwells  Stocking room attendant carts with supplies  Maintaining shelf organization in the storerooms  Replenishing storerooms supplies  Pulling linens from guest rooms as needed  Removing trash and dirty linens from room attendant carts  Reporting maintenance problems or completing work order repairs  Spot cleaning walls, carpets, light fixtures, etc.  Storing room attendant carts at the end of the day  Delivering special request items such, such as cribs, to guest rooms  Listening and responding to guests’ requests or complaints  Providing information to guests about hotel services, facilities, and other amenities  Providing information to guests about local attractions and services   

Requirements   

Strong initiative and work ethic  Punctual , reliable, and regular attendance  Strong attention to detail  Customer-service oriented  Ability to work in a fast-paced environment  Excellent interpersonal skills  Strong multitasking and organizational skills