Hilton Garden Inn
309 College St.
Asheville, NC 28801 

Position Summary 
A Maintenance Assistant is responsible for assisting the Chief Maintenance Engineer in the overall maintenance of the hotel’s building and grounds and the operation of its equipment and mechanical/electrical systems. Additionally, this position is responsible for the overall safety and security of the hotel and its associates.

Responsibilities

Completing maintenance problems, complaints, and work orders to prioritize and schedule work assignments (e.g. painting, drywall, door adjustments, minor plumbing and electrical work, HVAC maintenance, etc.)Assisting in troubleshooting, diagnosing, and repairing malfunctioning property systems and equipment, including electrical/mechanicalAssisting in inspecting property to identify potential and current needs and acting on those needs  Performing preventative maintenance assignments on a scheduled basisAssisting in servicing the hotel’s pool, including adjusting chemicals, vacuuming, and cleaning filtersCompleting maintenance calendarCompleting hotel mattress rotation programMaintaining and upkeep of the outside of the property (e.g. trash removal, maintenance of cigarette butt removal, cleaning of parking lot, leaf blowing, maintenance of flower pots and boxes, etc.)Maintaining the building exterior if not serviced by a contractor (e.g. snow removal, lawn care, painting, lights, etc.)Maintenance of meeting room and assisting with set up/breakdownMaintaining a passing score on the Quality Oil maintenance and security auditMaintaining Hampton service and product standardsListening and responding to guests’ requests and/or complaintsCoordinating and maintaining effective relations with other department in the hotel to promote guest service

Requirements 

Prior maintenance experience is required – prior maintenance experience in a hospitality setting is preferredProven working experience and knowledge of proper maintenance processes, means, methods, and standardsStrong initiative and work ethicPunctual, reliable, and regular attendanceStrong attention to detailCustomer-service oriented and excellent interpersonal skillsAbility to work in a fast-paced environment