Overview

CHI Saint Joseph Medical Group now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health includes 275 providers delivering quality care to patients across 88 locations in central and eastern Kentucky. Our full service network delivers a variety of Primary Care Services including Family Internal Geriatric and Pediatric Medicine in addition to several specialties to deliver custom care based on the unique needs of our patients.

Responsibilities
Job Summary / Job Purpose 

Under close supervision, the HIM Clerk I provides staff with an efficient system of maintaining, filing, locating, retrieving and delivering patient electronic medical records.

Key Responsibilities 
File and scan medical records into electronic medical records (EMR) system according to established policies and procedures.Request and provide medical information to and from patient care providers in strict accordance with HIPAA and all policies and procedures.Maintain medical records and other correspondence according to policy.Maintain organization of information center and physical charts.Manage EMR fax queue and assist callers by answering and referring phone calls or other inquiries to ensure accurate and timely communication.Manage the flow of interdepartmental, outgoing, and incoming mail.Pull and file charts for patient appointments, staff, physicians and/or other requests.File loose sheets (patient records) in appropriate chart.May answer phone inquiries regarding medical records.Perform other duties as assigned.CHI Core Expectations 

At CHI, we expect all our employees to live the values of Reverence, Integrity, Compassion and Excellence at work by:

Honoring and caring for the dignity of all persons in mind, body, and spiritEnsuring the highest quality of care for those we serveWorking together as a team to achieve our goalsImproving continuously by listening, and asking for and responding to feedbackSeeking new and better ways to meet the needs of those we serveUsing our resources wiselyUnderstanding how each of our roles contributes to the success of CHI.Core Job Competencies  

Core CHI Behaviors:   The following behaviors have been identified as critical to all staff roles at CHI:  

Teamwork Orientation:  works cooperatively & collaboratively with others toward the accomplishment of shared goals.Service Orientation: desire to serve and focus one’s efforts on discovering and meeting the needs of internal and external customers.Achieves Results:  reflects a drive to achieve and outperform.  Continuously looking for improvements.  Accepts responsibility for actions and results.Learning and Growth:  has a commitment to continuous professional and organizational learningCommunication:  practices attentive and active listening and can restate opinions of others; communicates messages in a way that has the desired effect.

Role-Specific Behaviors:  these additional behaviors are necessary in the role:

Knowledge of practice management and word processing software.Ability to perform redundant tasks with minimal error rate.Ability to use good judgment in the course of contact with physicians, patients, staff and outside sources. Possess a strong work ethic and a high level of professionalism.A team player who handles multiple projects simultaneously in a fast paced environment. 

Skills, Knowledge or Abilities critical to this role:  

Language Ability:  Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to common inquiries or complaints from groups of managers, clients, customers, and the general public.
Math Ability: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability:  Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills:  Must be proficient with the Microsoft Office Suite, Internet navigation, database management, desktop publishing, spreadsheet, and graphic presentation packages.
Qualifications
Job Requirements / Qualifications Education / Accreditation / Licensure (required & preferred):
High school diploma or equivalent required.Experience (required and preferred):