At Aggreko, we provide energy solutions so communities can thrive and businesses can grow. We bring power, heat and cooling to customers and communities wherever they need it. We are hiring immediately for a Customer Service Specialist (Hire Rental Coordination)- a role that will help us to power progress for our customers.
Why Aggreko? Here are some of the perks and rewards.
Annual bonus program tied to company and individual performance
No cost medical plan option available
Paid training programs
Career growth opportunities and tuition reimbursement
Safety-focused culture
What you’ll do:
You will work out of the Pearland, TX or New Iberia, LA Service Center.
Act as the principle point of contact for Aggreko’s customers throughout the rental process after the order is placed
Manage all internal touchpoints during the lifecycle of the rental, collaborating with the sales and operations teams to ensure a successful customer experience
Meet the expectations and requirements for customers; gets first-hand customer information, act with the customers in mind; establishes and maintain effective relationships with customers and gain their trust and respect
Provide timely, appropriate, and useful information to others; determine the most effective method of communication
Travel up to 25%.
We’re experts, which means you’ll have the following skills and experience:
Bachelor’s degree plus relevant experience in a business-to-business (B2B) environment, preferably within a fast -paced rental or logistics space, OR equivalent work experience.
Proven customer focus with a strong sense of urgency for creative solutions
Well organized and can meet deadlines, perform under pressure in a fast-paced work environment
Strong analytical skill with an attention to detail and execution
Excellent written and verbal skills
Power user of Microsoft PowerPoint, Excel, Work, Teams, and other software programs
We recruit the best talent. Apply now and help us keep the power on.
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Equity, diversity and inclusion at Aggreko
We welcome people from different backgrounds and cultures, and respect people’s unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that’s how we do our best, for each other, for our customers, for the communities where we work, and for our careers.
We are an equal opportunity employer. If you apply for a role at Aggreko, we will consider your application based on your qualifications and experience, and not on your race, colour, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.