Our Company

 

We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks – can focus on achieving the incredible with data.  

 

If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth.  We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data.

 

The Role

 

Must be willing to work 24/7 Rotational shift

Hyderabad Onsite role(5 days office)

 

Provide analysis and implementation support for SAN/NAS Storage solutions, initial implementation, and integration into the environment as required Provide input into the creation, establishment and maintenance of IT policies, procedures and practices using ITIL framework to efficiently manage the storage infrastructure Customer Engagement Leadership: Lead complex customer engagements, ensuring technical success, and supporting project managers with effective communication, planning, and progress tracking. Solution Design & Delivery: Create detailed technical designs from high-level solution concepts and deliver innovative services for Hitachi Vantara customers. Technical Expertise & Troubleshooting: Provide advanced subject matter expertise to resolve complex issues in Storage, Compute, and Data Protection environments, adhering to ITIL processes. Documentation & Process Improvement: Develop detailed process documents, work instructions, and run-books, while recommending improvements to enhance efficiency and customer success. Mentorship & Training: Mentor junior consultants, guide teams, and foster collaboration with colleagues and 3rd-party partners. Customer Relationship Management: Support Service Delivery Managers in governance meetings, reporting, and strengthening customer relationships. Continuous Improvement: Identify and implement improvement initiatives within customer accounts to drive value and operational excellence.

 

About us 

We’re a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential. 

 

#LI-RS1

 

Championing diversity, equity, and inclusion   

Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team.   

How we look after you  

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.   

We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.