As a Care Navigator Coordinator, you will:
• While in the ED, evaluate, and assist with developing and implementing care plans, coordinating, monitoring, and evaluating healthcare services to meet an individual patient’s specific healthcare needs in a cost-effective manner.
• Collaborate with patients, family, staff, physicians, and ancillary/community services to promote quality and cost-efficient care.
• Accurately identify and prioritize patient problems using critical thinking skills. • Effectively communicate care plans and other client-related activities both verbally and in writing to appropriate personnel and agencies.
• Demonstrate the ability to use teaching, learning, and counseling skills.
• Act as a client advocate for the development of community resources. • Maintain a directory of available services by geographical area and update others about new services.
• Consult with others to identify potential community resources for resolving client health, psychosocial, or financial problems.
• Function as liaison to external agencies and relays information to others which may impact care and/or services of clients.
•Demonstrate the knowledge and skills necessary to provide services appropriate to the age of the patient.
• Develop and initiate cost-saving strategies to achieve decreases in patient resource utilization.
• Collaborate with regional hospitals. Identifies vulnerable high-risk ED and inpatients.
• Educate hospital team members and patients about available network services.
• Attend hospital multidisciplinary meetings to formulate care plans for high-utilizing patients.
• Improve access to mental health resources upon discharge.
• Make follow-up calls for recently discharged patients to ensure they are following through with the discharge plan.
Qualifications include:
• Bachelor’s degree in Health Related Field or health-related work experience in a similar field
• Bilingual in Spanish
• Prior ED experience preferred,
• 3 years experience in a healthcare setting preferred; 1 year prior experience required
• Utilize critical thinking to make sound decisions quickly
• Ability to prioritize multiple tasks
• Ability to interact with various members of the healthcare team
• Ability to advocate for patient/family
• Good verbal and written communication skills
• Computer proficiency in e-mail, Microsoft suite applications (Windows, Excel, Word, Outlook), and the Internet
• Evidence of a high level of skill in the identification of problems, care planning, identification and development of community resources, and patient/family teaching required
• Ability to work effectively with others to accomplish organizational goals and to identify and resolve problems
Work Schedule:
Day Shift
#GR8 Other
Pay Range:
$23.25 - $32.55In cases where the range is displayed as a $0 amount or if the position is Per Diem (offering a fixed rate), salary discussions will occur during the screening process.
United States of America (Non-Exempt)At Adventist HealthCare our job is to care for you.
We do this by offering:
Work life balance through nonrotating shifts
Recognition and rewards for professional expertise
Free Employee parking
Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
Paid Time Off
Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
Subsidized childcare at participating childcare centers
Tuition Reimbursement
Employee Assistance Program (EAP) support
As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.
If you want to make a difference in someone’s life every day, consider a position with a team of professionals who are doing just that, making a difference.
Join the Adventist HealthCare team today, apply now to be considered!
COVID-19 Vaccination
Adventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination.
Tobacco and Drug Statement
Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.
While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result.
Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. ("Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).
Equal Employment Opportunity
Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law.
Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law. Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants’ religious beliefs.
Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.