Qualifications: Minimum high school education, excellent verbal/written communication skills, and computer experience are required. Experience in billing is preferred.
Essential Functions and Responsibilities:
Maintains good rapport and cooperative relationships. Approaches conflict in a constructive manner. Helps to identify problems, offer solutions, and participates in their resolution.
Maintains the confidentiality of information acquired pertaining to patient, physicians, employees, and visitors to Chelsea Hospital/Trinity Health. Discusses patient and hospital information only among appropriate personnel in appropriately private places.
Maintains knowledge to perform the duties of the job. Assumes responsibility for performance of job duties in the safest possible manner, to assure personal safety and that of coworkers, and to report all preventable hazards and unsafe practices immediately to management.
Demonstrates self-directed learning.
Behaves in accordance with the Mission, Vision and Values of Chelsea Hospital/Trinity Health.
Provides quality patient care by considering the age specific, development and cultural needs through competent clinical practice. Demonstrates unit/area competencies.
Identifies and assists in resolution of problems related to safety, sanitation and maintenance of the environment.
Practices effective communication in all interactions (patient, visitor, co-worker, etc.)
Promotes a positive work environment by demonstrating teamwork.
Billing Analysts can have several different work responsibilities:
Processes accounts receivable for equipment and services rendered.
Processes insurance related issues such as verifying the completeness and accuracy of orders prior to claims submission
Processes monthly patient statements and initiates collections
Reviews updates on insurance and governmental guidelines and regulations
Processes physician orders and checks insurance coverage and eligibility, provides financial quotes to patients and obtains insurance authorizations.
May triage incoming faxes and divert to appropriate person or file documents in patients' records.
Monitor and work to resolve issues in software workqueue's (incorrect order received/no order on file/CMN expired or not on file to be able to dispense equipment or supplies)
Provides customer service for all billing issues
Contributes to cost containment initiatives
Performs other duties as assigned
Required Education, Experience and Certification/Licensure
1) Minimum high school education,
2) Excellent verbal/written communication skills
Required Skills and Abilities
Computer experience. Excellent customer satisfaction skills. Prefer medical billing certification
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.