Our mission at ICON Management is to consistently anticipate and exceed our customers' expectations by providing outstanding facilities and superior service. We strive for constant improvement and will conduct ourselves according to the highest standards of integrity and professionalism. We seek to make a meaningful contribution to the well-being of our community and our associates.

Job Title: HOA Closing Assistant

Reports To: Closing Manager

Position Summary:

The HOA Closing Assistant is responsible for administrative support to the Closers & Closing Manager. Concentration will be assisting in preparing closing paperwork for Closers.  Also assist with post-closing process of scanning and filing finished paperwork along with coupon orders

Essential Job Functions: 

Delivers and promotes prompt, courteous and outgoing friendly service to all residents, guests and fellow employees. Matching closings with estoppels. Scanning & filing finished closing paperwork, along with any deposits and all Association paperwork. Order coupons for homeowners. Work closely with Closing Manager and Closing Assistant. Reach out to Title Companies for any missing paperwork or funds. Manage daily tasks and resolve inbound questions or requests timely. Ensure all closing documents are correct and executed in a timely manner. File and Box all year paperwork at the end of year to prepare for storage. Work collaboratively with other departments. Demonstrate a strong commitment to performance accountability.

*The statements contained herein describe the scope of the responsibility and essential functions of this position, but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.

Qualifications:

High School Diploma or GED Strong organization skills, accurate, and detail-oriented Strong work ethic, ability to learn quickly and adapt to change Ability to operate in rapidly scaling, high-growth environment Excellent communication (oral and written) skills Ability to take initiative and work independently to establish and manage work priorities, activities and timelines to achieve results Exhibits sound judgment and swift decision-making skills Exhibit strong attention to detail Ability to think creatively and come up with solutions Ability to critically review, summarize, and report findings and recommendations PC skills including working knowledge of the Microsoft environment and the ability to access, manipulate, organize and relay information in a meaningful way. Proficient in Word, Excel, and Outlook

Education/Certificates/Licenses/Training:

High School Diploma or GED.

Experience/Background/Knowledge:

Previous Office experience preferred.

Benefits:

ICON Management offers benefits to all full time employees the first of the month following 60 days of employment. The following benefit programs are available to eligible employees:

Health Insurance with a generous employer contribution Vacation 401k and employer contribution Paid holidays Life Insurance Short Term Disability Employee Assistance Program