Company Description

Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. abercrombie kids sees the world through kids’ eyes, where play is life and every day is an opportunity to be anything and better anything. The Hollister brand believes in liberating the spirit of an endless summer inside everyone and making teens feel celebrated and comfortable in their own skin. Gilly Hicks, offering intimates, loungewear and sleepwear, is designed to invite everyone to embrace who they are underneath it all. Social Tourist, the creative vision of Hollister and social media personalities, Dixie and Charli D’Amelio, offers trend forward apparel that allows teens to experiment with their style, while exploring the duality of who they are both on social media and in real life.  

The brands share a commitment to offering products of enduring quality and exceptional comfort that allow consumers around the world to express their own individuality and style. Abercrombie & Fitch Co. operates approximately 730 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites www.abercrombie.com, www.abercrombiekids.com, www.hollisterco.com, www.gillyhicks.com, and www.socialtourist.com.

Job Description

The Job 

Provides great customer service by anticipating and responding to customer’s needs. Possesses an individualized style that relates to customers. Engage customers in a genuine way to drive sales and provide an exciting, fast and easy store experience. Oversees the functions of the stockroom including receiving and processing shipment, merchandise organization and sales floor replenishment. Executes necessary operational functions in the event that a manager is not present. 

 

Brand Representative Leads work schedule requirements vary across countries, but are typically spread across 5 working days weekly. Brand Representative Leads are required to work most Saturdays and some Sundays, and during the weeks of peak holiday.

 

What You’ll Get 

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: 

Merchandise Discount 

Flexible Schedule 

Opportunities for Career Advancement 

Opportunity to Become a Brand Affiliate 

Training and Development 

A Global Team of People Who'll Celebrate you for Being YOU 

Qualifications

What it Takes 

At Least One Year of Customer Service Experience 

Work Ethic 

Assertiveness 

Applied Learning 

Attention to Detail 

Analytical Skills 

Adaptability / Flexibility 

Multi-Tasking 

Stress Tolerance 

Additional Information

 

What You’ll Do 

Delivers Excellence in Customer Experience to Drive Sales 

Communication 

Leads Associates in Maintaining Salesfloor Presentation 

Asset Protection and Shrink 

Policies and Procedures Adherence 

Oversees Stockroom Organization  

  

 

FIND A STORE IN YOUR AREA & APPLY AT CAREERS.HOLLISTERCO.COM 

Check us out on @lifeatanf to get a glimse of our store culture! 

 

Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide. 

 

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer