Position Summary: This position is responsible for coordinating administrative, business and other operational activities such as, but not limited to, HR, payroll, A/P, scheduling direct service staff and resolving client issues in conjunction with the Agency Director. The Service Coordinator ensures that all clients receive the best service possible and according to the care plan.

Hours: Full Time - Monday through Friday 8 am to 5 pm

Work location: In Office: Ambercare 3870 Foothills Road Las Cruces, NM 88011

At Addus we offer our team the best:

Medical, Dental and Vision BenefitsCompany matched 401KContinued EducationBonusPTO PlanRetirement PlanningLife InsuranceEmployee discounts

Essential Duties:

Oversee the new hire process for all new employees and ensure all documentation is completed timely and accurately.Ensure all employee records (including payroll records) are current, accurate and updated as needed.Collaborate with the Corporate HR team for benefit enrollment processes.On-board and train new branch Administrative employees.Provide thorough, complete follow-through on escalated client complaints and theft claims.Ensure WOTC applications, Forms I-9 and any other applicable paperwork is completed timely for each new employee.Report all new Leave of Absence requests appropriately and assists the HR team with the leave process.Set up training for all new and current employees. May oversee or facilitate classes including quarterly in-service meetings.Coordinate Internal Audit Responses to the Contracts Department and QA team for employee files onlyOversees compliance with HR processes and procedures throughout branchEnsures all required A/P related paperwork is scanned and submitted for paymentFollows up on all Private Duty “Hot-Lead” Assessments and DepositsSupervises monthly Service Monitoring Calls with state Department on AgingFiles APS Reports and follows up with agency; handles related employee issues as appropriateResponds to and resolves all service complaints filed with the state or state agenciesEnsures the appearance of the branch’s open environment is professional: neat, clean, orderly and generally free of clutterSupervises the purchasing and material management functions for all branch office suppliesMaintains a high degree of confidentiality at all times due to access to sensitive informationMaintains regular, predictable, consistent attendance and is flexible to meet the needs of the agencyFollows all Medicare, Medicaid, and HIPAA regulations and requirementsAbides by all regulations, policies, procedures and standardsPerforms other duties as assigned

Performance Responsibilities:

Maintains positive internal and external customer service relationshipsMaintains open lines of communicationPlans and organizes work effectively and ensures its completionMeets all productivity requirementsDemonstrates team behavior and promotes a team-oriented environmentRepresents the organization professionally at all times

Position Requirements & Competencies:

High school diploma or equivalentPreferred additional education such as a diploma from an accredited vocational school or collegeMust have three to five years of recent experience working in a healthcare environment or related fieldUnderstanding of basic medical terminologyInterpersonal, organizational and communication skillsComputer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling programMay have to travel between facilities occasionallyMust have reliable transportation, valid driver license, and state required insuranceBilingual Required

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

To apply via text, text 6902 to 334-518-4376

#ACADCOR #CBACADCOR #DJADCOR