Loyola Medicine, a member of Trinity Health, is a nationally ranked academic, quaternary care system based in Chicago's western suburbs. With its main campus at Loyola University Medical Center, Loyola Medicine is part of a comprehensive three-hospital system including Loyola University Medical Center, Gottlieb Memorial Hospital, and MacNeal Hospital.
If you’re passionate about delivering exceptional care and making a difference in the lives of our communities, join the Loyola team as a Hospital Access Representative and become Loyola Strong!
What you’ll do:
As a Hospital Access Representative, you’ll play a critical role in ensuring smooth access to care and exceptional service for patients. Your responsibilities will include:
Registration & Data Accuracy: Accurately obtain and record patient demographic, insurance, and financial information, ensuring compliance with regulatory requirements and maintaining high registration accuracy standards.
Patient Interaction: Provide a welcoming and patient-friendly registration experience while managing inquiries, patient volumes, and challenging situations.
Financial Responsibilities: Collect patient payments and ensure all financial details are documented correctly
Liaison Duties: Act as a point of contact between patients, physicians, and departments to resolve requests and inquiries promptly and effectively.
Regulatory Compliance: Adhere to HIPAA and regulatory standards while completing required documentation.
Process Improvement & Training: Attend training, mentor new hires, and support process improvements.
Shift: 11:00pm - 7:30am
We offer our Hospital Access Representatives:
Benefits from Day One
DailyPay! Work today/Get paid today
Tuition Reimbursement
Career Development
Referral Rewards
Strong Team Culture
Career Growth Opportunities
What you’ll need for this job:
High School Diploma or Equivalent
1-2 years of previous job-related experience
Compensation:
Pay Range: $15.96- $22.98 per hour
Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.
Trinity Health Benefits Summary
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.