Position Purpose
Primary responsibility to obtain all required authorizations for therapy evaluations and all authorizations for follow up treatment plan of care. Additional responsibilities may include scheduling and pre registration of outpatient therapy appointments. Accurately completes the pre-registration process to reduce patient wait time, improve patient satisfaction and promote an efficient arrival/check in process. Helps to ensure that the patient flows through the scheduling and registration process as quickly as possible ensuring all registration and financial requirements are completed in a consistent manner. Acts as a liaison for patients with questions regarding appointments, procedures outside of clinic, clinical flow and staff knowledge.
What you will do
Responsible for collection of complete demographic, financial information and clinical orders (when applicable)
Contact and register all patients who have scheduled procedures and visits within the center
Update patient records, demographic and financial information
Greet patients and check in patients into computer system and if patient is not pre-registered, complete the registration process
Collect, process and reconcile patient liabilities
Minimum Qualifications
Minimum High School Diploma or equivalent required
2 years clerical experience in a medical field preferred
Minimum of 6 months customer service experience required
Knowledge of medical terminology preferred
Position Highlights and Benefits
Per diem -- must be available during Mon-Fri 1st shift (Days)
Great Benefits and Health Insurance Coverage - Starting Day 1
Ministry/Facility Information
Trinity Health Of New England is an integrated health care delivery system that is comprised of world-class providers and facilities dedicated to full spectrum preventative, acute, and post-acute care. We aim to deliver top level care to increase our community's overall health at lower costs. While we serve nearly 3 million people, we are proud to be a part of a national system that focuses on putting our patients first and having the best colleagues to do so.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.