Position Purpose

Accurately completes the pre-registration process to reduce patient wait time, improve patient satisfaction and promote an efficient arrival/check in process. Helps to ensure that the patient flows through the scheduling and registration process as quickly as possible ensuring all registration and financial requirements are completed in a consistent manner. Acts as a liaison for patients with questions regarding appointments, procedures outside of clinic, clinical flow and staff knowledge.

What you will do

Responsible for collection of complete demographic, financial information and clinical orders (when applicable)

Contact and register all patients who have scheduled procedures and visits within the center

Update patient records, demographic and financial information

Greet patients and check in patients into computer system and if patient is not pre-registered, complete the registration process

Collect, process and reconcile patient liabilities

Minimum Qualifications

Minimum High School Diploma or equivalent required

Familiarity with scheduling evaluations, preferably in Epic, is desirable

2 years clerical experience in a medical field preferred

Minimum of 6 months customer service experience required

Knowledge of medical terminology preferred

Position Highlights and Benefits

40 Hours per Week - 1st shift (Days)

Our Mission and Core Values

Great Benefits and Health Insurance Coverage - Starting Day 1

Ministry/Facility Information

Mount Sinai Rehabilitation Hospital is Connecticut's only freestanding acute care rehabilitation hospital and is the largest provider of these services in Connecticut. Its focus is to restore the lives of people following serious illness or injury through programs for traumatic brain injury, stroke/neurological rehabilitation, sports medicine, spinal cord injuries and orthopedics.

Our Commitment to Diversity and Inclusion
 

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.