Why ThedaCare?   

Living A Life Inspired!

Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world. 

At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility.  A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you’re interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare.

Benefits, with a whole-person approach to wellness –

Lifestyle Engagemente.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support  

Access & Affordabilitye.g. minimal or zero copays, team member cost sharing premiums, daycare

About ThedaCare!

Summary :The Hospital Unit Clerk performs admitting and scheduling duties for patients in the emergency department, outpatient services, and inpatient services. Performs functions while meeting the mission and goals of ThedaCare and all regulatory compliance requirements. Works within the policies and processes as they are being performed across ThedaCare. Through collaborative practice with all members of the care team, is responsible for patient outcomes that meet the high quality of care provided by ThedaCare. Contributes to the goals of the department by being accountable for the delivery of compassionate, safe care and demonstrated commitment to continuous growth and professional development.

ThedaCare Medical Center - Waupaca is a 25 bed critical access hospital and is ranked in the top 100 critical access hospitals in the United States! Services offered on the campus include: inpatient medical/surgical services, intensive care, family birth center, emergency services, surgical services, primary care, multi-specialty clinic, outpatient rehabilitation services, diagnostics and imaging, and laboratory.

Job Description:

KEY ACCOUNTABILITIES:

Assigns accurate MRNs, completes medical necessity, and collects insurance information. Operates the telephone switchboard to relay incoming, outgoing, and interoffice calls as applicable. Explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures, and witnesses name. Explains and distributes patient education documents such as Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, consent forms, and all forms implemented for future services. Coordinates all patient transfers out of the hospital ensuring all required documentation and medical record information is completed by clinicians and included in transfer packet. Performs delegated patient care activities using evidence-based practice and specific competencies for the patient population served. Assists in meeting the care needs of the patient in collaboration with the care team to ensure quality, cost-effective, safe patient care practices. Demonstrates clinical expertise in the provision of care in the clinical specialty assigned and performs all functions of the Certified Nursing Assistant (CNA) that are age appropriate, developmentally sensitive, and culturally specific. Respectfully addresses situations or decisions to ensure patient concerns and needs are met. Identifies and escalates patient risk to prevent crises. Demonstrates professional and therapeutic relationships with patients, families, team members, and providers. Performs and documents patient cares including personal hygiene, mobility, activities of daily living, and vital signs, and ensures the care environment promotes patient safety. Provides care to patients including collecting ody fluids for testing and cultures and provides patient care as defined within the nursing plan of care and/or physician orders, within the scope of the CNA role. Provides customer service by responding to frequent and potentially complex questions from internal and external customers in a timely, positive, and professional manner. Assists in supporting daily emergency and medical/surgical department work flow through effective coordination, communication, and prioritization of department activities.

QUALIFICATIONS:

High school diploma or GEDValid State of Wisconsin Certified Nursing Assistant (CNA) CertificationAmerican Heart Association Healthcare Provider Basic Life Support 

PHYSICAL DEMANDS:

Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of fifty (50) pounds without assistance. Ability to frequently change positions from sitting to standing/walking.Job classification is exposed to blood borne pathogens (blood or bodily fluids) while performing job duties

WORK ENVIRONMENT:

Interaction with department members and other healthcare providersFrequent exposure to sharp objects and instrumentsOccasional exposure to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shockOccasional high noise level in work environmentPossible exposure to communicable diseases, hazardous materials, and pharmacological agentsOccasional contact with aggressive and or combative patients

Position requires compliance with department specific competencies.

I understand that this is a summary of job responsibilities and does not create contractual terms and conditions and is subject to change in order to meet organizational needs.  My employment with ThedaCare is “at-will”.

I have read and understand the job description for my position.  I agree to comply with the corporate policy and all laws, rules, regulations and standards of conduct relating to my position.  As team member, I understand my duty to report any suspected violation of law or the standards of conduct to my immediate supervisor or the Corporate Compliance Officer.

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Team Member Signature                                                                        Date

This position will cover both Med/Surg and ICU. Variable shifts with every 3rd weekend on rotation.

Scheduled Weekly Hours:8Scheduled FTE:0.2Location:ThedaCare Medical Center - Waupaca - Waupaca,WisconsinOvertime Exempt:No