Hospitality Services Associate

 

Position Summary:

Our Hospitality Associates work directly with Cooks and other Hospitality Services team members to provide the best possible experience for patients and families being cared for in the hospital. Hospitality Associates demonstrate excellent customer service skills, strong communication ability, creative problem solving and high standards for quality and cleanliness. All our Associates are service focused team players who come to work with a positive attitude every day.

 

Team Highlights:

The Hospitality department at Kootenai Health offers a wide range of support services to various departments, staff members and patients. Our 120-member team is made up of a variety of contributors including an executive chef, sous chefs, cooks, baristas, clinical dietitians, nutrition technicians, guest relation associates, and hospitality services associates. We offer catering services within the hospital, prepare and serve patient meals through our room service program, operate a cafe and coffee service for employees and hospital guests, stock all the units with food and paper items, and provide a high level of patient nutrition support and education by our registered dietitians.  As a member of this fast-paced and dynamic team, you are involved in offering the highest level of care regardless of the role you play. 

 

Responsibilities:      

Demonstrates a strong sense of urgency, excellent work ethic and an exceptionally positive attitude Follows clinical standards designated for individual patient orders Ensures correct and prompt delivery of food with exceptional customer service Work with Clinical Staff to ensure timely and accurate delivery of patient meals Maintains strict sanitation standards, monitors hot and cold food temperatures Works as part of a team and independently at times Familiar with standard concepts, practices, and procedures within the field Relies on experience and judgment to plan and accomplish goals Regular and predictable attendance is an essential job function Performs other related duties as assigned    Competent to meet age specific needs of the unit assigned

 

Requirements and Minimum Qualifications:

High School diploma or equivalent preferred Has current Idaho Food Handler’s card or must obtain within 90 days of hire 1 year of experience working in food service preferred 1 year of customer service experience preferred Ability to work and problem solve in a fast-paced environment

 

Working Conditions:

Must be able to lift or move up to 25 lbs Must be able to maintain a standing and/or sitting position Typical equipment used in a clinical job Must be able to stoop, crouch or bend

 

About Kootenai Health:

Kootenai Health is a highly esteemed healthcare organization serving patients throughout northern Idaho and the Inland Northwest. We have been recognized with many accolades and distinctions, including being a Gallup Great Workplace, No. 1 Best Place to Work in Large Healthcare Organizations, and Magnet™ Status for Nursing Excellence. We pride ourselves on our outstanding reputation as an employer and a healthcare provider.

 

As your next employer, we are excited to offer you:

Kootenai Health offers comprehensive medical plan options, including options for fully paid employer premiums for our full-time employees. For part-time employees, we offer the same plan options with affordable part-time premiums. In addition to medical insurance, we offer many voluntary benefits ranging from dental and vision to life and pet insurance. Kootenai Health also offers well-being resources and telemedicine service options to all employees, regardless of benefit eligibility. Benefits begin on the 1st of the month following 30 days of employment. Kootenai Health’s tuition assistance program is available after 90 days. If you want to further your education, we'll help you pay for it Kootenai Health sponsors retirement plans for employees that enable you to save money on a pre-tax and Roth after tax basis for your retirement. Kootenai Health will match your contributions based on years of service ranging from 3-6 percent. Competitive salaries with night, weekend, and PRN shift differentials An award-winning and incentive-driven wellness program. Including a MyHealth corporate team, onsite financial seminars, and coaching Employees receive discounts at The Wellness Bar, PEAK Fitness, and more Robust and interactive employee referral program And much more

 

Kootenai Health provides exceptional support for extraordinary careers. If you want to work on a high-quality, person-centered healthcare team, we can't wait to meet you!

Apply today! You can also contact the HR Front Desk at 208-625-4620 or email careers@kh.org with any questions.

Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, veteran status, or sex. Kootenai Health does not exclude people or treat them differently because of race, color, national origin, age, disability, veteran status, or sex.