Welcome and warmly greet guests on arrival. Answer telephone, take reservations and manage the efficient and timely seating of our guests to a table that best serves their wishes.
Role Responsibilities Warmly and graciously greet all guests upon arrivalCheck coats or bagsAnswer phones, make reservations and take messagesWhen immediate seating is limited, provide guests with estimated waiting timeTake note of where guests are waiting and seat them when tables become availableMaintain a professional, courteous attitude when confronted with hostile, impatient or irate guestsAccommodate special seating requests for guests whenever possibleSeat guests based on guest preferences and balancing of customer flow in service stationsRelay guest notes to servers, kitchen and managers as neededMaintain supplies at the host stand according to restaurant checklistPrint menus and beverage lists as neededClean menus of food and stainsThank guests as they leave and invite them to returnProcess gift cardsBe available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager Role Qualifications Previous restaurant experience preferredStrong communication and listening skillsPleasant, polite manner and a neat and clean appearanceSelf-motivated and interested in taking on additional roles and responsibilitiesBe able to work in a standing position for long periods of time (up to 8hours)Be able to lift up to 50 lbs, reach, bend and stoop The PerksURBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits
EEO StatementURBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees. Options ApplyApplyShareSubmit a ReferralRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Not finding the perfect fit?
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