Job Reference Number: 23805
Employment Type: Part-Time
Segment: Dining & Events
Brand: Constellation
State: New York (US-NY)
Constellation Culinary Group at The New York Botanical Garden is a premier dining establishment and venue, providing impeccable service and supporting world-class events like the Holiday Train Show, Train Tour, and Orchid Show. We pride ourselves on every detail, from the moment guests walk through our doors to the time they leave. Our team is seeking an enthusiastic and customer-oriented Host to ensure every guest feels welcome and valued.
Compensation is $19 an hour.
What you'll be doing:As the first point of contact for our guests, the Host plays a crucial role in providing exceptional service and supporting our high-traffic exhibitions and seasonal events. You will interact with diverse guests and join a dynamic team dedicated to creating memorable dining experiences, with strong attention to our guests’ every need.
Key Responsibilities:- Warmly greet and welcome every guest with a smile, setting the tone for an exceptional dining experience.
- Manage phone and email inquiries with professionalism, handling reservation requests, providing information about the restaurant, and efficiently relaying messages to the management team.
- Accurately manage and maintain reservation details, ensuring all special requests, dietary restrictions, or celebratory events are noted and communicated to the team.
- Maintain the flow of service by seating guests according to their reservation time and restaurant seating plan.
- Assist in keeping the entrance area organized and clean, welcoming guests into an inviting atmosphere.
- Work closely with our dynamic front-of-house and kitchen team to ensure seamless communication and operations.
Skills and Qualifications:- 1+ years of experience in a similar customer-facing role within a restaurant or events setting is preferred.
- Strong time management and organization skills, while maintaining a positive attitude in a fast-paced environment.
- Passion for people and hospitality, with solid work ethics and commitment to superb customer service.
- Excellent communication skills to engage with guests and to collaborate within the overall team atmosphere.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
What We Offer:- The opportunity to be part of a dynamic team during New York Botanical Garden’s most iconic events.
- A team-oriented environment focused on sustainable culinary practices, with room for long term growth.
- Competitive pay and benefits, including health insurance and access to learning opportunities within the company
Our Benefits: Medical (FT Employees) Dental Vision Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity Discount Program Commuter Benefits (Parking and Transit) EAP 401k Sick Time Holiday Pay (9 paid holidays) Tuition Reimbursement (FT Employees) Paid Time Off
About Constellation Culinary Group at New York Botanical Garden
Our mission is to craft a future where exceptional culinary experiences are both delicious and environmentally responsible. We are dedicated to minimizing our ecological footprint while maximizing flavor, enhancing our positive impact on the planet and society.
Our Commitment:
People: We prioritize the well-being of our employees, customers, and communities. We foster a supportive work environment where every team member can thrive.
Performance: By reducing waste, improving efficiency, and offering sustainable options, we maintain our financial health while staying true to our values.
Planet: We are committed to sustainable sourcing, composting, and reducing our overall environmental impact. Join us in our mission to make every meal a step towards a more sustainable future.
Why Work Here:
Focus on Sustainability: Be part of a team that is passionate about creating a positive environmental impact through plant-forward cuisine.
Professional Growth: Work alongside leading professionals and gain valuable experience in sustainable culinary practices.
Community and Culture: Join a community that values work-life balance and a fulfilling work environment.
About Elior North America:
Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.
At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you’ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.
Disclaimer: This job description can be revised by management as needed.