NYU Langone Health is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. It comprises more than 200 locations throughout the New York area, including five inpatient locations, a children's hospital, three emergency rooms and a level 1 trauma center. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute designated comprehensive cancer center, and NYU Grossman School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge. For more information, go to nyulangone.org, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram.

Position Summary:
We have an exciting opportunity to join our team as a Host Associate-Food Service.

In this role, the successful candidate Under the direction of the Patient Services Management the Host Associate position is a technical position operating within the Food and Nutrition Services Department The Host Associate is responsible for improving the quality of care This is accomplished by creating an atmosphere of hospitality throughout the patients hospital stay

Job Responsibilities:

Remains available to patients at meal times in order to ensure patient satisfaction by making sure patients receive correct order and quick traysMaintains a safe clean and functional work environmentMaintains a professional appearance and speaks in a courteous manner using good customer service skillsAttends training classes and meetings as directedMaintains patient confidentiality as required by NYULMCPerform any other duties as assigned by managementReviews patient census information articulates the menu selections and works as a liaison to Patient Services for meal set upDemonstrates knowledge of the organizations Core Values of: Professionalism Respect Integrity Diversity and Excellence and incorporates them into the performance of duties Employs the principle of positive guest relations maintaining a good rapport and cooperative working relationship with all patients including co workers and multi disciplinary team membersConsults with Nutritionist and Supervisor regarding each patient s dietary needs and changes in patient statusInforms supervisor of any special request in patient s dietary needsEnters patient meal preferences by using Room Service Choice Menu preference information is entered using a hand held tablet Maintains familiarity with the patient menu to answer patient questionsAssembles trays with selected menu items Assist in serving of hot food as neededDelivers meal trays in truck to patient care unit sDelivers meal trays to the patient s bedsideRetrieves soiled trays from the patient bedside and return food truck to the kitchenKeeps menu tally and totals Inserts new menus and pull discharges to ensure new patients receive meals in a timely manner and meals are not sent for discharged patientsChecks and restocks floor suppliesAnswers phones in a prompt and courteous manner and records calls on the Diet Office log as necessary

Minimum Qualifications:

To qualify you must have a Must have a High School Diploma or equivalent.Some college and/or higher academic standing preferred Must be able to read write and speak English fluently bi lingual a plusMust have basic math grammar computer and key boarding skillsMust have interpersonal skills and ability to perform service recovery is necessary to effectively interact with patients families employees and staffAbility to walk to assigned nursing units several times per dayPrevious hospital Food Service menu processing a plusStrong written and verbal communication skills

Preferred Qualifications:
None

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view NYU Langone Health's EEO policies, please click here. Please click here to view the Federal "EEO is the law" poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $26.13 - $28.37 Hourly. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here