Newport Beach, CA, 92662, USA
1 day ago
Host/Hostess
Big Canyon Country Club is now accepting Applications for: Host/Hostess We are looking for an outstanding Host/Hostess. If you are interested in working in a beautiful private country club with excellent service and people, then consider Big Canyon. Must be able to work part time including evenings, weekends, and holidays. Duties and Responsibilities + Creating a lasting, positive impression upon members and guest when they first arrive to the restaurant + Maintaining a confident and approachable appearance to create rapport with those dining + Conducting oneself in a professional manner to reflect the high standards of the Big Canyon Country Club Expectations + Welcoming our members by name and answering the phone in a friendly and courteous manner + Booking reservations for all a la carte outlets and responding to all inquiries in a timely manner + Providing members with sincere advice and obliging recommendations + Assisting with 'to go' orders, accuracy, and billing + Learning and promoting the club’s services, events, facilities, and amenities and be able to direct guests accordingly + Monitoring the opening dining sections of the restaurant for empty and cleaned tables while managing the flow of members + Assisting managers and supervisors with administrative duties + Maintaining a stocked, tidy, and clean work area at all times + Assisting the service team with meal period resets and side work + Abiding by all laws pertaining to serving alcoholic beverages + Responding to and providing aid if you are properly trained in medical or other emergencies + Ability to multi-task in a faced paced, high-pressure environment Qualifications Minimum Qualifications + Prior club or hospitality experience preferred + Previous fine dining experience preferred + Previous customer service experience required + Basic knowledge of service styles and etiquette such as appropriate table settings, the order of service, & wine service + Must have be able to quickly learn and adapt to our POS System + Available to work on all holidays and weekends + Ability to perform physical job duties such as carrying plates, moving small furniture, & carrying a full server tray + Possess strong interpersonal and communication skills + Have knowledge of the food menu, daily specials, and wine menu + Maintaining a pleasant, polite manner as well as a neat and clean appearance + Work cooperatively and professionally with other departments + Possess a mature, professional demeanor to interact with staff and members
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