Job Summary Make your story part of ours at the TETRA Hotel Campus. Opened in 2022, TETRA Hotel, Autograph Collection brings understated luxury to the Silicon Valley market as the only AAA Four Diamond Marriott property in the Silicon Valley region. In conjunction with it’s sister property, the AC Hotel Sunnyvale Moffett Park, this stunning hotel campus has a combined 350 guest rooms and suites, 2,000 sq ft of indoor meeting space, and unique outdoor gathering spaces to offer an experience exactly like nothing else. The campus also features several distinct dining and drinking destinations, including Adrestia - a Californian restaurant with Asian, Mediterranean and French inspired fare, NOKORI – a bespoke Japanese Whisky lounge with Izakaya bites, and Coffee Manufactory – featuring craft coffee, curated retail, and a conbini inspired grab and go. At our AC Wing, the AC Lounge brings Spanish inspired lobby bar with gin and tapas alongside the AC Kitchen, our European inspired breakfast spot. Beyond our meeting and dining experience, the campus has amazing immersive art in communal spaces: the Nexus, the Mark, and our third level olive-shaded pool deck. The Host/Hostess is responsible for accepting payment for food and beverages and making proper change for guests and fellow employees. He/she is also responsible for prompt greeting and seating of all guests and assist servers as needed. Responsibilities QUALIFICATIONS: + High School diploma or equivalent and/or related experience in a hotel or a related field preferred. + Must be able to convey information and ideas clearly. + Must be able to evaluate and select among alternative courses of action quickly and accurately. + Must be able to multi task. + Must be able to show initiative in job performance including anticipating what needs to be done before it becomes a necessity. + Must routinely meet deadlines. + Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. + Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. + Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. + Must be able to work with and understand financial information and data and basic arithmetic functions. RESPONSIBILITIES: + Approach all encounters with guests and employees in a friendly service-oriented manner. + Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. + Maintain high standards of personal appearance and grooming which include wearing the proper uniform and nametag when working (per brand standards) + Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. + Maintain a friendly and warm demeanor at all times. + Employees must at all times be attentive friendly helpful and courteous to all guests managers and fellow employees. + Comply at all times with hotel standards and regulations to encourage safe and efficient hotel operations. + Collect money and/or credit cards from guests and servers and make correct change. + Operate the approved credit card machine. + Prepare cashier report at end of shift. + Pay out servers' and service attendants' tips if applicable. + Greet and seat guests at appropriate tables in a timely manner. + Perform opening and closing duties according to established side-work checklist + Be attentive of guests' needs and assist in providing a pleasant dining experience. + Properly take reservations for all outlets. + Have a thorough knowledge of menus and current specials in all applicable outlets. + Answer the phone according to standards. + Communicate effectively and courteously over the telephone. + Take a room service order according to hotel standards. + Assist servers and host/hostess in the serving of guests as needed. + Ensure quality control of menus with regard to cleanliness and appearance. + Attend meetings/training as required by management. + Perform other duties as requested by management. Property Details The New Tetra Hotel, An Autograph Collection focuses on providing a tranquil escape of modern style and mindful relaxation to help guests disconnect from hectic routines and reconnect with what matters.Our Silicon Valley hotel is just 8 miles from San Jose Intl Airport and offers a tranquil oasis in Silicon Valley’s hyperactive landscape. The Tetra guest rooms and suites feature minimal design, touches of technology and organic elements that intertwine to create an environment of refined tranquility and balance.Tetra caters to guest relaxing outside as much as those inside, creating spaces for disconnecting in a genuinely organic and meaningful manner. A rejuvenating pool and state-of-the-art gym, featuring Peloton bikes allows guests to submerge their worries and remerge refreshed.Tetra Hotel is a refreshing setting for meetings and events in Silicon Valley, featuring a flexible gathering space, onsite restaurant and communal outdoor space. About Evolution Hospitality As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And it’s this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: + Now offeringDaily Pay! Ask your Recruiter for more details + Medical, Dental, and Vision Coverage + Short-Term and Long-Term Disability Income + Term Life and AD&D Insurance + Paid Time Off + Employee Assistance Program + 401k Retirement Plan Compensation Min USD $16.00/Hr. Compensation Mid USD $17.57/Hr. Compensation Max USD $21.08/Hr. Apply for this position (https://careers-aimbridge.icims.com/jobs/348937/host-hostess-hourly-rate-%2419.11/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834475008) Need help finding the right job? We can recommend jobs specifically for you! EEO Statement Aimbridge Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. PropertyTetra Hotel, Autograph Collection Posted Date1 day ago(12/20/2024 2:45 PM) ID2024-348937 LocationUS-CA-Sunnyvale CategoryFood & Beverage TypeRegular StatusPart-Time Company : NameEvolution Hospitality