About Us The Westin St. Louis boasts 263 oversized modern loft-style rooms and suites, 17,000 square feet of smart meeting space featuring natural light, and a premier downtown location. We are easily accessed via the MetroLink light rail system with a stop just outside our door. At the Westin St. Louis we offer full benefits, retirement plans and wellness incentives. Our associates receive free meals during their working hours, discounted parking and public transportation passes. Our focus is on our team’s development and growth and to support this we have a tuition reimbursement program. Not only can associates work in a positive and fun environment, but our team is involved in the local community in giving back. Apply now to join our ever-growing team!Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!We value U.S. military experience and invite all qualified military candidates to apply. Overview The host or hostess is the critical first impression of the restaurant, and therefore is empowered to create memorable guest experiences. Responsibilities + Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu. + Read, maintain and make daily entries in the log book to coordinate communication between shifts and management. + Maintain proper set-up of dining room. + Receive records and make any necessary arrangements for reservations and special functions in the restaurant. + Comply with attendance rules and be available to work on a regular basis. + Perform any other job related duties as assigned. Qualifications + High school diploma or equivalent required, and college degree preferred. + Hotel experience preferred. + Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. + Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. + Ability to stand and move throughout front office and continuously perform essential job functions with or without reasonable accommodations. + Ability to access and accurately input information using a moderately complex computer system. + Ability to observe and detect signs of emergency situations. + Ability to establish and maintain effective working relationships with associates, customers and patrons. + Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs ​through EyeMed. ​Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act. Job LocationsUS-MO-St. Louis Posted Date2 weeks ago(9/5/2024 6:27 PM) Requisition ID2024-50881 CategoryFood and Beverage Position TypePart-Time FLSA StatusNon-Exempt Location NameWestin St. Louis Discretionary Performance Bonus EligibleNo Tipped / Service Charge EligibleNo