Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! #PGH-BMC Location Description The Boston Harbor Hotel is Boston’s premier waterfront hotel, where luxury service is personal. We offer a competitive and comprehensive compensation and benefits package, as well as growth opportunity. All candidates must display superior service orientation, be willing to learn and work as part of our team. Due to the nature of our business, schedule flexibility is required for all positions. Overview We're looking for an individual with a great Yes I Can" attitude and a caring disposition to join our Seasonal Summer Series team as a host/hostess. We are seeking a skilled and committed hospitality professional; strengths in service, thorough knowledge of the food & beverage experience, and exceptional Beyond Compare service attitude for the position of Host/Hostess of the Rowes Wharf Sea Grille/Harbor Walk Terrace at the Boston Harbor Hotel. KEY RESPONSIBILTIES The primary responsibilities for the Host/Hostess at the Rowes Wharf Sea Grille/Harbor Walk Terrace include but are not limited to: Greet and seat the guests with a warm welcome. Maintain all necessary records (reservations, etc.), menus, and menu showcase. Answer Restaurant phone according to Boston Harbor Hotel standards. Ensure all verbiage for promotions, holiday brunches, Summer entertainment and any other events in the Restaurant, is accurate and appropriate. Maintain excellent personal hygiene and wear a perfect uniform at all times. Complete all tasks assigned by the Restaurant Manager and Assistant Managers. Handling Comments and Suggestions. Meet all guest request and expectations with a professional attitude. Ensure Forbes Standards are upheld during every guest interaction Qualifications EXPERIENCE The ideal candidate will have at least one (1) or more years of experience in a Full-Service Restaurant, with a combination of previous Food & Beverage experience preferred. CANDIDATE PROFILE This is a full-time seasonal role, candidates must have flexible night and weekend availability to fulfill this role. JOB QUALIFICATIONS In addition to performance of key responsibilities, this position may be required to possess a combination of the following skills and experiences: Knowledge of the appropriate table settings and service-ware. Require good communication skills, both verbal and written. Must possess basic computational ability. Must be able to lift up to 15lbs + on a regular and continuous basis. Thorough knowledge of food and beverage service. Ability to communicate effectively in the English language. A second language is desirable. The Boston Harbor Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.