Position Summary

- Handling reservations and guests inquiry

- Welcoming and serving guests according to the given instructions and established service standards

- Maintains High standards of hygiene, cleanliness, tidiness and adhere to work place safety practice

Requirements

- 1 year at a 5-star hotel or reputable restaurant

- Frontline customer service experience in airlines, retail, concierge is an added advantage Knowledge 

- Basic F&B product and service knowledge

- Advance customer service skills

- Fluent with Cantonese or Mandarin and English, both written and spoken

- Able to walk and stand continuous for extended amount of time 

Primary Responsibility

• 在5星級/品牌酒店中至少有1年的經驗
• 具有客戶服務經驗優先考慮
• 流利中文及良好英語聽說能力
• 必須具備長時間連續行走和站立的能力