Hostess
Hyatt
Duties and responsibilities related to the Hostess role:
Craft memorable experiences for guests while delivering prompt and professional serviceWork collaboratively with colleagues to ensure smooth operation of the eventDeliver exceptional, personalized service to guests at a variety of eventsUphold the hotel's reputation for excellence in service and attention to detailFamiliarise yourself with all menus and special offers, maintaining efficient communicationAdhere to departmental standard operating procedures to uphold service levelsDuties and responsibilities related to the Hostess role:
Craft memorable experiences for guests while delivering prompt and professional serviceWork collaboratively with colleagues to ensure smooth operation of the eventDeliver exceptional, personalized service to guests at a variety of eventsUphold the hotel's reputation for excellence in service and attention to detailFamiliarise yourself with all menus and special offers, maintaining efficient communicationAdhere to departmental standard operating procedures to uphold service levelsIdeally with a relevant degree or diploma in Hospitality or Tourism managementMinimum 2 years work experience in hotel operationsGood customer service, communications and interpersonal skills are a mustIdeally with a relevant degree or diploma in Hospitality or Tourism managementMinimum 2 years work experience in hotel operationsGood customer service, communications and interpersonal skills are a must
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