The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

It is the primary responsibility of the Host Person to greet guests in a courteous, timely, and professional manner while ensuring his/her outlet is clean, organized, and properly stocked at all times. As a Host Person, you will collaborate closely with Food Servers, Bus Persons, and Food Service Runners to enhance guest interactions, ensure tables are set for incoming guests and provide accurate table information.

THE STARTING RATE: $16.3151 Per Hour + Tips

THE DAY-TO-DAY: 

Welcome guests upon arrival with prompt greetings and assistance.

Manage incoming phone calls, maintain an accurate reservation count, and manage the reservation system effectively.

Ensure menus are up-to-date and in good condition, replacing worn-out menus as needed.

Assist in processing take-out orders and meticulously preparing them for guests, while also ensuring accurate handover.

Assist with setting tables for incoming guests as needed.

Relay guest needs and feedback to the kitchen and management for efficient service and quality assurance.

Regularly check in with waiting guests, reassuring them of their status and preparation of their tables.

Maintain cleanliness, sanitation, and organization in assigned areas, including shutting down the podium and forwarding phones at the end of the shift.

Communicate with Restaurant Reservations regarding special orders, cake orders, special requests – responsible for conveying all such information to management.

Maintain knowledge of scheduled daily activities and in‐house groups, daily house count, table/seat/station numbers, proper table set ups, room capacity, hours of operation, price range and dress code of the restaurant.

THE IDEAL CANDIDATE:

Previous experience in a similar role within a fine dining establishment.

Prior hosting and to go experience in a high-volume environment.

Prior experience using reservation systems such as SevenRooms or OpenTable.

Strong attention to detail and a proactive approach to maintaining cleanliness and organization.

Excellent communication skills and the ability to collaborate effectively with team members.

Ability to thrive in a fast-paced environment and remain composed under pressure.

Proficiency in Cantonese or Mandarin preferred.

Flexibility to work part time/on call schedule with various hours and shifts as required.

THE PERKS & BENEFITS:

Wellness incentive programs to help you stay healthy physically and mentally.

Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.

Free meals in our employee dining room.

Free parking on and off shift.

Healthcare, financial, and time off benefits.

Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

Are you ready to JOIN THE SHOW? Apply today!