Be a Mystery Guest: Exciting Freelance and Full-Time Openings

Join Our Team of Mystery Guests!

As a Mystery Guest, you will visit hotels and assess their brand requirements, cleanliness, condition, and overall experience.

You have a minimum of 2 years of hotel business experience in a management role. Your knowledge and feedback help hotels improve and ensures exceptional service for guests. It’s an exciting opportunity for those who enjoy travel, independence, and making a difference!

Our Hotel Assessors are worldwide-based, and we are currently recruiting individuals based in Europe for our growing activity. You will receive specialized training to evaluate product quality, service, cleanliness, and condition standards.

You will travel across the EMEA region from Monday to Friday. Enjoy the flexibility of freelance work with a full-time schedule. Earn a competitive professional fee per assessed hotel, with travel expenses and meal allowances covered.

This job opportunity is currently available. We look forward to welcoming you to our team of Hotel Assessors!

Responsibilities:

Attention to Detail: Meticulously evaluate hotel aspects, from room cleanliness to staff interactions.

Accurate Assessments: Develop detailed and consistent evaluations and concise written reports in English.

Timeliness: Meet assessment deadlines efficiently.

Client Relations: Build positive relationships with property executives.

Adaptability: Navigate diverse hotel environments and client expectations.

Requirements:

Experience: Minimum 2 years in hotels with proven management success.

Analytical Skills: Synthesize data effectively.

Language Proficiency: Excellent proficiency in both written and verbal communication in English (additional languages a plus).

This position will partner with Ecolab on an independent consulting basis

Our Commitment to Diversity and Inclusion

Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. Our goal is to fully utilize minority, female, and disabled individuals at all levels of the workforce. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.