Summary This position is located at the historic Hacienda, Fort Hunter Liggett, CA. To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume. Responsibilities Makes reservations for incoming guests based on room availability, and interviews incoming guests to determine rooms assignment. Assists clientele in the completion of required forms and registration cards. Answers questions pertaining to rules and regulations governing the assignment and use of quarters; issues room keys. Provides statement of non-availability when applicable. Posts registration information on the registration card. Orients guests concerning use of facilities and equipment, and other facilities available on post. Assists or arranges transportation. Computes charges for guests checking out, receives payments and room keys, renders receipts. Answers billing questions and concerns. Accounts for and secures cash at the end of shift. Performs other duties as assigned. Requirements Conditions of Employment Qualifications Qualifications must be clearly verifiable in your resume. Ability to add, subtract, multiply and divide at the level necessary to complete required reports and use a computer for work processing or data entry. Good verbal communication and customer service skills. One-year hotel front desk experience is preferred. Highly Preferred Criteria: (All answers to the Highly Preferred criteria must be visible in your resume to get credit). Possess a minimum of six (6) months clerical work experience Education Additional Information Area of Consideration: The Area of Consideration for this vacancy announcement is worldwide. (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration.) Manual Applications: If you are unable to apply online, you may submit your application package using a manual application method. Please contact the NAF Human Resources Office or representative listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than NOON CST by 12/31/2024 in order to process your application in a timely manner. Please note that neglecting to respond to the job related questions may result in an ineligible rating. PCS Costs Payment Permanent Change of Station (PCS) costs are not authorized, based on a determination that a PCS move is not in the Government's interest. Pay-Band (NF or CY) Allowances and Differentials This is a pay-banded position. IAW the Fort Hunter Liggett collective bargaining agreement, Night Shift Differential and Sunday Premium are not authorized for Pay band positions. Incentives and Bonuse Incentives will not be paid. Non-Foreign Overseas Allowances Non-foreign overseas allowances, cost of living (COLA), and differentials will not be paid, contingent upon eligibility. Please check out our Applicant Information Kit: It contains additional information applicants may find useful when applying for our jobs. (To view the kit, click or copy and paste this URL: https://publicfileshare.chra.army.mil/Applicants/NAF%20Applicant%20Information%20Kit.pdf ). Other: Information may be requested regarding the vaccination status of selectees for the purposes of implementing workplace safety protocols. For more information, visit https://www.saferfederalworkforce.gov/faq/vaccinations/ Additional referrals may be made from this vacancy announcement for up to 90 days after the closing date. IAW AR 215-3, 2-5b (15), "Refusal of a military spouse to participate in established recruitment procedures for a RFT or RPT position (for example, interview, and so forth) is considered a declination of employment and is a basis for termination of SEP entitlement for the current PCS of the sponsor." 180-day Restriction for Military Retirees: Without a waiver, Military retirees are unable to be appointed to NAF positions for 180 days after their retirement date, as documented on their DD-214. Department of the Army Nonappropriated Fund Instrumentalities are Equal Employment Opportunity Employers. Department of the Army provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, notify the servicing CPAC NAF HRD. Requests for reasonable accommodation are made on a case-by-case basis. An individual who was required to register with Selective Service and who has not registered or knowingly and willfully did not register before the requirement terminated or became inapplicable to the individual, will not be appointed. If you need assistance or have any questions with the application process, please contact our office at (608)388-3773.