Pay: $14-15 per hour
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
ResponsibilitiesQualifications:
Fosse experience highly preferredClear communication skills for conveying information and ideas.Positive personality focused on outstanding customer service.High school diploma required; college coursework in a related field is a plus.Preferred experience in a hotel or related field.Quick and accurate decision-making abilities.Capable of working well under stress and handling workplace problems.Basic understanding of financial information and arithmetic functions.Proficient in Microsoft Office and able to work a varied scheduleResponsibilities incluse but are not limited to:
Greet and welcome guests at the Front Desk with warmth and friendliness.Operate the telephone switchboard and meet performance standards.Handle requests for information, mail, and messages courteously.Answer guest inquiries about hotel services, facilities, and local attractions.Communicate effectively with fellow associates and other hotel departments.Be aware of rates, packages, promotions, and in-house groups.Manage check-ins and check-outs efficiently and courteously.Maintain knowledge of emergency procedures and assist as needed.Maintain high personal appearance standards, including proper uniform and name tag.Ensure regular attendance per Aimbridge Hospitality scheduling needs.Comply with Aimbridge Hospitality policies and regulations for safe operations Property DetailsGuests can retreat to spacious new accommodations at Courtyard San Antonio Airport/North Star Mall boasting complimentary Wi-Fi, flat-panel TVs and plush bedding. Located less than 2 miles from San Antonio International Airport (SAT), our newly renovated hotel along Loop 410 features convenient perks for all types of travelers. Visitors can step into our state-of-the-art lobby where they'll find free Wi-Fi and media pods with plenty of spaces to plug in, then grab a bite to eat in The Bistro, serving up fresh fare for breakfast and dinner daily. Get rid of leftover energy in our state-of-the-art fitness room and indoor pool. We have high-tech event space for small business meetings or social celebrations.
Company OverviewAs the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
BenefitsAfter an initial waiting period those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offering Daily Pay! Ask your Recruiter for more detailsMedical Dental and Vision CoverageShort-Term and Long-Term Disability IncomeTerm Life and AD&D InsurancePaid Time OffEmployee Assistance Program401k Retirement Plan Options Apply for this positionApplyEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Need help finding the right job? We can recommend jobs specifically for you! Click here to get started.
EEO Statement
Aimbridge Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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