Hotel General Manager We are on the lookout for true leaders. Are you a professional individual who has integrity, a desire to grow and learn, and who can pivot and adjust to the needs of the business? The General Manager is responsible for establishing and leading a high-performing hotel team to deliver exceptional guest service, an engaging and productive workplace, optimal financial performance, and a quality product through operational excellence, following brand and company standards. Summary of Responsibilities • Proficiently oversee day-to-day operations of all hotel departments. • Manage hotel budget to control expenses and increase profitability. • Develop the overall hotel strategy to maximize revenue, guest satisfaction, team member satisfaction, and overall financial performance. • Create and promote efficient operating procedures to provide a flawless guest experience; actively engage with guests from arrival to departure. • Maintain an elevated level of service in all areas for our guests. • Promote an engaging, highly functioning work environment by selecting top talent, training, and developing new associates; continuously celebrating and recognizing desired behaviors and successes; mentor and coach colleagues. • Monitor departmental scheduling, ensure accountability to standards, and modify to achieve optimal efficiency, as necessary. • Understand and interpret hotel financial reports; generate and analyze budgets and labor reports. • Is a driven and motivating leader who has proven experience enabling exceptional guest service. Displays strong hands-on operational skills; thrives in customer interactions. • Thinks critically and objectively; has excellent problem-solving and communication skills and the ability to demonstrate strong judgment even in a fast-paced environment when business demands. • Has a passion for hospitality, demonstrated by a progressive hotel career. • Perform other duties as assigned. Qualifications and Skills • A high school diploma (or GED) required. Bachelor's degree preferred. Hospitality-related education, training, and/or brand certification(s) a plus • A minimum of two (2) years of mid-scale branded hotel management experience. • Must be a hands-on team player; able to manage a variety of guest service situations professionally in a manner consistent with company standards. • Ability to take initiative, creatively problem-solve, and exercise good judgment. • Understanding of hotel operations and administration including brand standards, food & beverage, human resources, budgeting and forecasting, P&L, and safety • Proven ability to recruit, motivate and train staff. • Ability to take direction from and work directly with ownership. • Authorized to work in the United States. Benefits • We offer our work family competitive pay, insurance benefits, paid time off, and Brand offered hotel discounts. • You will also be part of a team that challenges, mentors, and encourages you during your career! • We are an equal-opportunity employer and participate in the e-Verify program. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.