As a member of our hospitality team, the primary responsibility of a Maintenance Engineer is to efficiently and effectively carry out repairs, maintenance, alterations, and installations following departmental procedures. This role is crucial in ensuring the safety, functionality, and appearance of the hotel property by conducting preventative maintenance, assessing and prioritizing tasks, and taking necessary actions to resolve issues efficiently. This role will also provide exceptional guest service, respond promptly and professionally to guest service calls, and play a vital role in creating a positive and enjoyable experience for our guests.
Diligently determine defects, troubleshoot malfunctions, and take necessary corrective action, meticulously following specific departmental procedures and maintaining detailed records. Promote and maintain a safe work environment by following established safety protocols and guidelines. Conduct regular inspections and assessments to identify defects and malfunctions in the hotel's facilities, equipment, and systems. Respond promptly to all service calls to address maintenance issues and guest requests with exceptional courtesy and promptness. Utilize expertise to perform expert repairs and restoration on all areas of the hotel, including rooms, public spaces, and mechanical rooms. Maintain a high standard of workmanship to uphold the hotel's image and reputation. Accurately document all work performed, parts needed, and parts used on service requests. Maintain a clean and organized work area, including proper storage of tools and equipment after use, to ensure a safe and efficient work environment.PCH Hotels & Resorts is a company that puts people first! Beyond offering a competitive salary, we also offer:
Medical, Dental, and Vision Insurance Tuition Reimbursement 401K with Company Match Employer Paid Life Insurance Complimentary Employee Assistance Program Paid Time Off to include Vacation, Personal, Sick, & Holidays Discounted Hotel, Spa, Golf, Retail, and Food & Beverage