Homewood Suites by Hilton/Orlando-Nearest Universal Studios- 5893 American Way
Orlando, FL 32819
We are currently looking for Part-time Night Auditor to join our front desk Team! A Universal™ Partner Hotel we are minutes from Orlando fun. Located off I-4, we're one mile from Universal Orlando Resort™. As an official Universal™ Partner hotel, we offer free scheduled shuttle passes to the park. Our Homewood Suites is an extended stay hotel with 122 guest suites. We are 12 miles from Disney World®. Our guests also can enjoy our outdoor pool, hot tub, sports court, fire pit, and grills. Hot complimentary breakfast served daily and our evening social on Wednesdays is offered to all our guests. The Homewood Suites is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates.

The Night Auditor is the face of the hotel during overnight hours and provides superior service to all guests. Responsibilities include:

Greeting guests, complete the check- in/ check-out procedure through the Property management system while obtaining and storing pertinent information. Handles cash, credit card information and goods at the property. Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner. Taking reservations from incoming callers inputs all pertinent information into the hotel management system.  Updates and cancels reservations in the system as requested by the guest. Organizes previous shifts paperwork, closes and balances all room accounts and vouchers, investigates and analyzes out of balance situations, runs trial balance reports and night audit. Prepares guest folios for express check out. This is a Part-Time position - 2 shifts - Friday and Saturday nights - 11pm to 7am

About Buffalo Lodging Associates:

Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996.  While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels.  Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.

What You Bring:

The ideal candidate is one who embodies Buffalo Lodging’s culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows:

Customer Service experience, in a hotel setting preferred. Hilton hotel experience is a plus. High School diploma or equivalent is preferred. Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred. Schedule :  Overnights, 11 PM- 7 AM.

What We Offer You:

At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy and productive. To achieve this, we offer a variety of benefits including the following:

Paid Weekly (Every Friday!) Competitive 401 (k) Retirement Savings Plan with Generous Employer Match Paid Vacation and Sick Time Paid Holidays Employee Assistance Program Hotel Discounts – for You, Your Friends and Family Wellness Programs Monthly Employee Appreciation Activities & Events Learning and Development Opportunities Employee Referral Program

Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.