Benefits

Medical, Dental, Vision Insurance Paid vacation, paid Holidays 401k plan with employer match Long and short-term Disability Major Illness Insurance Accident Insurance Limited access to some resort amenities (Golf, etc) Retail and dining discounts Discounts at all Crescent Hotels & Resorts properties

The lake life is calling. Where genuine Texas Hospitality meets luxury, Horseshoe Bay Resort is nestled on the shores of beautiful Lake LBJ in the Central Texas Hill Country. We’re on 17,000 acres with close proximity to Austin, multiple lakes, State Parks, and some of the best golf in the United States; it’s an outdoor lover’s dream. When you work in paradise, is it still called work?

No matter your career destination, we can help you get there!

With our commitment to Diversity, Equity, Inclusion, and Belonging, everyone can create their own success story at Horseshoe Bay Resort. Great benefits packages, subsidized housing, competitive pay, and scheduled reviews and raises, growth opportunity through our Manager in Training Program (MIT), and fun associate outings and events throughout the year are just a few of the MANY reasons to join our team. What are you waiting for?

Job Benefits

Associate housing and shuttle service Weekly meal subsidies Golf and Amenity Privileges* Associate discounts Retail and Dining at Horseshoe Bay Resort Discounts at over 100 Crescent Hotels & Resorts properties throughout the country.

Full Time roles are eligible for the above, plus:

Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans Critical Illness and Accident plans Associate Relief Fund

*Privileges based on occupancy and business levels

JOB OVERVIEW:

Perform maintenance and repairs to Pools and Jacuzzi’s by keeping the chemical levels correctly maintained and ensure water clarity. Perform general maintenance as needed in other areas of the resort.

ESSENTIAL JOB FUNCTIONS:

• Ensure safe and efficient operation of the swimming pools and Jacuzzi’s. 
• Pools are vacuumed on a regular schedule and back wash.
• Pump Room is serviced and maintained including pumps, filters and controllers.
• Safety Issues are identified and addressed including facility appearance and cleanliness is maintained. 
• Storage and handling of pool chemicals properly. 
• Maintain pool and Jacuzzi logs in all shifts daily.               
• Monitor systems as necessary, to be fully informed of the system operation and to handle emergencies involving the systems. 
• Working knowledge of fire sprinkler and emergency power systems.
• Other duties pertaining to energy conservation, tools and equipment maintenance, emergency response methods, accident prevention and safety, record keeping and tracking, and other general Engineering Department duties as assigned.

MINIMUM QUALIFICATIONS:

Minimum age requirement - 21+ High School Diploma or equivalent with emphasis in Technical Trades. Previous experience with pool maintenance and knowledge of pool chemicals and treatments preferred. Must have and maintain a valid drivers license and satisfactory MVR for insurance purposes. Must be able to speak, read and write English.

ADDITIONAL QUALIFICATIONS:

Ability to read and interpret documents such as safety rules and information (i.e., Lockout Tagout, MSDS).  Ability to write routine reports, keep logs and correspondence.  Maintain professional composure in high stress situations in order to make last-minute changes, especially communicating both verbally and in writing with other departments. Ability to work productively without supervision. Must be able to interact with co-workers and have a sense of TEAM.

PERFORMANCE STANDARDS

Customer Satisfaction: 

Our customers are what we are about.  One of the keys to a positive guest experience is positive interaction with Crescent staff.  It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances.  Every Crescent associate is a guest relations ambassador, every working minute of every day. 

Work Habits:

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance.  You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security: 

The safety and security of our guests and associates is of utmost importance to Crescent.  Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

NOTE:  

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties.  Furthermore, the specific examples in each section are not intended to be all-inclusive.  Rather, they represent the typical elements and criteria considered necessary to perform the job successfully.  Other job-related duties may be assigned by the associate’s supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.