Housekeeper
Troon Golf
SUMMARY
The housekeeping position is called upon to clean units after guests have checked out and make them ready for the next arrivals, deep cleans, provide daily stay-over service, turndown service and clean common areas.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Trailhead and Clubhouse:
Dust and wet mopping floors
Dusting
Windows
Monitoring and reporting maintenance needs
Locker rooms cleaned and stocked regularly throughout all shifts
Linens cleaned, organized and inventoried when required
Guest Rooms:
General cleaning and maintaining Five Star qualityMonitoring condition of all inventory within rooms / amenities etc
Restock all guest items
Reporting any maintenance requirements
Housekeeping Areas:
Laundry, Housekeeping Storage & Housekeeping ClosetsLaundry & Linen cleaned, organized and stocked
Housekeeping supplies organized, clean and stocked
Guest room supplies organized and stocked
Guest Contact:
Maintain a respectful, friendly and helpful attitude when meeting and greeting any resort guests, members or guests of members, using guests name is mandatory.Assist when necessary in arrivals / departures or other guests’ needs.
General:
Ability to work as part of a team.Willing to work evenings, weekends and holidays. Be flexible in days and hours.
Manages workflow effectively and in an organized and timely manner.
Able to effectively handle multiple tasks.
Incorporates safe work practices in job performance.
Regular and reliable attendance.
Maintains a professional standard at Juniper Preserve including, but not limited to, appearance, interaction with members, associates, guests of the club, verbal discussions and written correspondence. Does not discuss work related issues with members and resort guests.
Supports and adheres to the CORE Values (ie. “The T.R.I.P.”), Service Fundamentals, and Guest Service Philosophy as defined by the Company.
Maintains positive attitude and the flexibility to take on new and different tasks as assigned by the Facilities Manager and Housekeeping Supervisors.
QUALIFICATIONS
Required
High School Diploma or equivalent preferred
Must be able to read and understand written and oral instructions.
Must be able to comprehend topics of a conceptual nature.
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