**Employment Type:** Part time **Shift:** Rotating Shift **Description:** **POSITION PURPOSE:** Perform cleaning and disinfecting of clinic in totality from floor to ceiling, ensuring a safe environment to provide and receive care. **Details:** **Your best life. Our one purpose.** At MercyOne, we own our actions to achieve our larger goals. We invest in great people and ask that you make each experience your responsibility. **What we offer:** We care about your well-being, both physical and mental, which is why our benefit package includes: + Wellness programs + Education reimbursement + Personalized health insurance plans including dental and vision. + Paid time off. + Long- and short-term leave + Retirement planning **What you will do:** + Demonstrate effective customer service skills by greeting customers in a polite, prompt, helpful manner, and provide any necessary instructions or directions. + Communicate clearly with customers via telephone and in person, and relay necessary messages to staff. + Perform a variety of clerical duties, which may include but not limited to: Scheduling functions, insurance questions, accepting payments and balancing cash drawer. + Review, update or obtain customer information, making necessary changes to ensure correct billing. Set up new insurance coverage as needed. + Assist customers with self-service systems as applicable, which may include but not limited to: online patient portals, electronic kiosks, etc. + Other duties as assigned by the manager. + experiences that reflect current practice to maintain skills and competence in **What we are looking for:** + Promptly recognize and acknowledge customers who need immediate attention. + Maintain a friendly, respectful, and professional environment for all coworker and patient interactions. + Demonstrate competency in compliance of MercyOne Elkader Medical Center policies, procedures, and guidelines. + Maintain confidentiality regarding MercyOne Elkader Medical Center, MercyOne Elkader Family Medicine, MercyOne Monona Family Medicine, its clients, and employees.Graduate of an Associate Degree, Diploma or Baccalaureate degree- nursing program. **MercyOne Eastern Iowa** provides exceptional, personalized care to Dubuque, Dyersville, Elkader, Clinton and surrounding areas providing more than 300 licensed beds. MercyOne Eastern Iowa operates four medical centers in Dubuque, Elkader, Dyersville and Clinton. Our facility in Clinton has branches in DeWitt (https://www.mercyone.org/location/mercyone-dewitt-family-medicine) , Fulton (https://www.mercyone.org/location/mercyone-fulton-family-medicine) and Morrison (https://www.mercyone.org/location/mercyone-morrison-family-medicine) specializing in family medicine and Savanna Home Health & Hospice Care based in Illinois. Our facility in Elkader has family medicine clinics in both Elkader and Monona, Iowa. + MercyOne Dubuque Medical Center (https://www.mercyone.org/dubuque/find-a-location/) + MercyOne Dyersville Medical Center + MercyOne Elkader Medical Center (https://www.mercyone.org/location/mercyone-elkader-medical-center) + MercyOne Clinton Medical Center With a history dating back more than 130 years, MercyOne Eastern Iowa has grown through expansions, acquisitions and consolidations to help provide exceptional, personalized care to our communities. Our four medical centers employ over 2,000 colleagues and medical staff improving access and creating an even higher level of care coordination to benefit patients and communities throughout the region. **Our Mission:** We, Trinity Health, serve together in the spirit of the gospel, as a compassionate and transforming healing presence within our communities. **Our Core Values:** + Reverence + Commitment to Those Who are Poor + Safety + Justice + Stewardship + Integrity **Our Vision:** + We will be the most trusted health partner for life. **Our Actions:** **As a Trinity Health colleague, I will:** + Listen to understand. + Learn continuously. + Keep it simple. + Create solutions. + Deliver outstanding service. + Own and speak up for safety + Expect, embrace and initiate change. + Demonstrate exceptional teamwork. + Trust and assume good intentions. + Hold myself and others accountable for results. + Communicate directly with respect and honesty. + Serve every person with empathy, dignity and compassion. + Champion diversity, equity and inclusion. **Our Promise:** + We Listen. + We Partner. + We Make it Easy. MercyOne Dubuque Medical Center and all its affiliates are proud to be equal opportunity employers. We do not discriminate on the basis of race, gender, religion, physical disability or any other classification protected under local, state or federal law. **Our Commitment to Diversity and Inclusion** **Our Commitment to Diversity and Inclusion** Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran