POSITION PURPOSE:

The Guest Room Attendant is responsible to maintain a high standard of cleanliness in guest rooms by ensuring they are properly supplied and free of maintenance problems in accordance with Hotel, Corporate, and local standards. This position must adhere to all safety procedures, as well as follow all appropriate policies and procedures while constantly striving to improve all standards of operation. The Guest Room Attendant must deliver prompt and courteous service to guests, ensuring all guest experiences are distinctively supreme.

EXAMPLES OF DUTIES:

ESSENTIAL FUNCTIONS:

Cleans guest rooms including such duties as bed making, vacuuming, mopping, removing soiled linen and trash, and wiping down or dusting surfaces.

Replenishes all guest amenities 

Cleans bathrooms by scrubbing basins, bathtubs, shower walls and doors, toilets, and tile floors with damp rags and proper chemicals when applicable.

Cleans kitchens by scrubbing sink basins, cooktops, refrigerators/freezers, Ice Makers, stoves, cabinetry and tile floors with damp rags and proper chemicals when applicable.

Places clean terry linen as required

Tidy and Straighten all guest’s personal effects to adhere to Luxury standards.

Reports any engineering issue or room discrepancies 

Reports status of rooms clean/unclean, vacant/occupied via REX.

Completes all duties in accordance with the room checklist.

Follows all safety policies and guidelines of the department, Company, State or Federal authorities.

Change light bulbs that are reachable.

Utilizes safety equipment as required.

Maintains high-quality functionality and aesthetic to all assigned work tools (i.e. Changing Vacuum Bags regularly, Keys, iPods, Carts), and reports any damage or discrepancies.

Ensures all guest requests are completed as notated in the special instructions on their iPod via REX. 

Clean all lamps, light fixtures and light switches; check for proper working condition. Remove dust, spots and smears from windows, frames and ledges; wash windows as assigned.

Stocks cart with fresh amenities, terry and linen ensuring a cart is meeting both safety and aesthetic guidelines. 

Attends daily pre-shift meetings.

Able to work under pressure at a rapid pace.

Turn over any lost and found items to the lost and found department. 

Performs other related duties as assigned.

QUALIFICATION STANDARDS:

EDUCATION

High School graduate or equivalent preferred but not necessary

EXPERIENCE

6 months to 1 year cleaning experience in housekeeping or janitorial services preferred. Must be able to work varied shifts, to include weekends and holidays.

LICENSES OR CERTIFICATES

No special licenses or certificates required.

"Trump Hotel Las Vegas participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.”