The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Housekeeping Clerk you will provide support to the Housekeeping Department Answer calls, dispatch responses, monitor guest room statuses, and provide essential clerical support.  You will play a vital role in our mission to own the guest’s experience and create WOW memories that they will carry with them far beyond their stay with us. 

THE STARTING RATE: $14.00

THE DAY-TO-DAY:

Effectively handle all incoming housekeeping calls, directing requests to appropriate departments such as Maintenance, Front Desk, and housekeeping staff as needed.Issue keys, radios, and devices during shifts, ensuring proper control procedures are followed to maintain security.Log incoming calls, dispatch responses, update room statuses, and maintain records of special guest requests and service times.Maintain positive guest and employee relations while handling requests, inquiries, or complaints, demonstrating excellent customer service and interpersonal skills.

 THE IDEAL CANDIDATE:

1+ years of prior relevant experience in related position.Demonstrates excellent organizational skills and the ability to manage multiple tasks efficiently.Possesses strong communication and interpersonal skills, with a customer-first mindset.Has problem-solving skills and can effectively handle guest requests, inquiries, or complaints.Works well in a fast-paced environment and remains calm under pressure.Demonstrate proficiency in computer software.

 THE PERKS & BENEFITS:

Wellness incentive programs to help you stay healthy physically and mentally.Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.Free meals in our employee dining roomHealth & Income Protection benefits (for eligible employees)Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

Are you ready to JOIN THE SHOW? Apply today!

Are you ready to JOIN THE SHOW? Apply today!