The Millennium Hilton New York One UN Plaza is looking for a temporary Housekeeping Coordinator to join our team!
\nOur 439-room Midtown high-rise is the closest hotel to the United Nations and half a mile from Grand Central Station. We’re within one mile of Bryant Park, The Morgan Library, and Rockefeller Center. Take in unobstructed views of Manhattan and the East River skylines. Our historic Ambassador Grill and iconic lobby are both official New York City Interior Landmarks.
\nThe ideal candidate will have previous experience in housekeeping as a supervisor or coordinator, knowledge of Local 6 union rules, and no schedule restrictions.
\n\nShift Pattern: Full availability is needed for this role
\nPay Range: $30.33 - $40.44 / hour
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What are the benefits of working for Hilton?
\nHilton is recognized as the best hospitality workplace in the world and the #2 World’s Best Workplace by Great Place To Work US and Fortune!
\nWe support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
\n\n\nAccess to your pay when you need it through DailyPay \nMedical Insurance Coverage – for you and your family \nMental Health Resources \nBest-in-Class Paid Time Off (PTO) \nGo Hilton travel discount program \nSupportive parental leave \nMatching 401(k) \nEmployee stock purchase program (ESPP) - purchase Hilton shares at 15% discount \nDebt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) \nCareer growth and development \nTeam Member Resource Groups \nRecognition and rewards programs \n\n
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*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
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What will I be doing?
\nAs a Housekeeping Coordinator, you would be responsible for providing dispatching services and office support to the housekeeping department.
\nSpecifically, you would be responsible for performing the following tasks to the highest standards:
\n\nAnswer all incoming telephone calls, respond to guest, and team member inquiries and dispatch appropriate service in a timely, friendly, and efficient manner.\nUse and maintain the work order system and/or property management system to include, but not limited to, logging and recording all service requests, initiating, dispatching, and closing all work orders and generating associated reports.\nEnsure vacant/ready rooms are available to the Front Office by coordinating with appropriate Housekeeping and Property Operation team members.\nRespond to emergency calls and monitor the alarm system.\nCoordinate office traffic.\nPerform additional general office duties including, but not limited to, processing paperwork, scheduling team members, processing payroll, conducting inventory and equipment maintenance, and tracking guest comments and feedback, as needed.\n\n#LI-LG1
What are we looking for?
\nSince being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values.
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Specifically, we look for demonstration of these Values:
\nHospitality - We're passionate about delivering exceptional guest experiences.
\nIntegrity - We do the right thing, all the time.
\nLeadership - We're leaders in our industry and in our communities.
\nTeamwork - We're team players in everything we do.
\nOwnership - We're the owners of our actions and decisions.
\nNow - We operate with a sense of urgency and discipline.
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In addition, we look for the demonstration of the following key attributes:
\nQuality
\nProductivity
\nDependability
\nCustomer Focus
\nAdaptability
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What will it be like to work for this Hilton Worldwide Brand?
\nOne of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services, and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions, and gets away from it all.
\nHilton Hotels & Resorts is one of Hilton Worldwide's ten market-leading brands. For more information visit www.hiltonworldwide.com.
\nIf you understand the importance of upholding a brand's reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.