Experience the Windy City from the heart of it all. Loews Chicago Hotel, situated steps from Navy Pier and Magnificent Mile, offers guests spectacular city skyline and lake views, while enjoying the comforts of home. Welcome to City Sophistication where convenience and relaxation meet.

Job Specific

Answers telephone in a prompt and courteous mannerMonitors and responds to dispatch radioDispatches guest/Telecom/supervisor calls to appropriate partiesMaintains, on a daily basis, all Housekeeping logsMaintains sign-in and sign-out sheetsReconciles boards and keys at end of shiftTracks and adjusts time log for payrollMaintains count of daily hours for all Housekeeping personnelCompletes attendance report on late or absent employeesContinually communicates with Front Office and Floor Managers to verify status of all guest roomsInputs computer to maintain accurate and up-to-date room status informationPerforms all duties in a timely and professional mannerOther duties as assigned

General

Promotes and applies teamwork skills at all timesNotifies appropriate individual promptly and fully of problems and/or unusual matters of significanceIs polite, friendly, and helpful to guests, management and fellow employeesExecutes emergency procedures in accordance with hotel standardsComplies with required safety regulations and proceduresAttends appropriate hotel meetings and training sessionsMaintains cleanliness and excellent condition of equipment and work areaComplies with hotel standards, policies and rulesRecycles whenever possibleRemains current with hotel information and changesComplies with hotel uniform and grooming standards