Hilton Baltimore Inner Harbor is looking to expand their Housekeeping team! We are looking for a dedicated Housekeeping Houseperson who will be responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. This position will also have the responsibility to work the laundry chute.

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The ideal candidate will hold comparable experience in customer service and have full availability to work the ever-changing schedule of hospitality. This is a fantastic opportunity for those seeking to begin their hospitality career.
 

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Pay Rate: $17.28 - $19.20 per hour

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Shift Pattern: full flexibility with schedules, weekends and holidays as needed.


What are the benefits of working for Hilton?*

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Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

\n\nMedical Insurance Coverage – for you and your family**\nBest-in-Class Paid Time Off (PTO)**\nMental health resources including free counseling through our Employee Assistance Program**\nDebt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*\n401K plan and company match to help save for your retirement\nGo Hilton travel program: 100 nights of discounted travel\nHilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!\nAccess to your pay when you need it through DailyPay\nPaid Holidays, including your birthday!\n\n

*Available benefits may vary depending upon property-specific terms and conditions of employment

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**Available to positions classified as Full Time only

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What will I be doing?

As a Houseperson, you would be responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

\n\nClean and organize designated areas by the manager including, but not limited to, restrooms, public areas, offices and banquet/meeting/conference rooms, laundry chute\nPerform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays\nGreet guests in a friendly manner\nReport maintenance deficiencies and items in need of repair\nStock and maintain supply rooms, as needed\nPerform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.), as needed\nDeliver guest requests and assist in cleaning guest rooms, as needed\n

What are we looking for?

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Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

\n\nHospitality - We're passionate about delivering exceptional guest experiences.\nIntegrity - We do the right thing, all the time.\nLeadership - We're leaders in our industry and in our communities.\nTeamwork - We're team players in everything we do.\nOwnership - We're the owners of our actions and decisions.\nNow - We operate with a sense of urgency and discipline\n\n

In addition, we look for the demonstration of the following key attributes:

\n\nQuality\nProductivity\nDependability\nCustomer Focus\nAdaptability\n\n

What will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!