Location: Springdale, Utah

POWDR is an adventure lifestyle company that inspires every human being with cool experiences in awesome places. Within POWDR’s portfolio are seven mountain resorts including Copper Mountain and Eldora Mountain Resort in Colorado; Boreal Mountain Resort and Soda Springs in the Lake Tahoe region of California; Mt. Bachelor in Oregon, Snowbird in Utah and SilverStar Mountain Resort in British Columbia, Canada.  Included in the POWDR portfolio, is Stovepipe Wells located in Death Valley National Park, operated under a long-term concessions contract with the National Park Service.

Zion Lodge is in National Register of Historic Places designed in 1924 by Gilbert Stanley Underwood in the National Park Service rustic style. The Zion Lodge is a year-round operation with 76 hotels rooms, 6 suites and 40 cabins as well as a restaurant, outside grab and go café, bar, gift shop and auditorium space. In the year 2025 a coffee and wine bar will be opening.

Zion Lodge is a welcoming, safe, and environmentally responsible resort providing accommodations and services inside Zion National Park. Over the next few years, the resort will undergo upgrades to rejuvenate accommodations and dining for public enjoyment. Renewable energy projects and energy efficiency upgrades will also be completed as well as other Sustainability innovations. POWDR operates Zion Lodge under a long-term concession contract with the National Park Service.

Job Summary:

As an Inspector, you will ensure the highest standards of cleanliness and maintenance in guest rooms and common areas. You will collaborate with Housekeeping Attendants and Housepersons to uphold the quality and comfort that our guests expect during their stay.

Essential Duties and Responsibilities:

Conduct thorough inspections of guest rooms before and after cleaning to ensure they meet established cleanliness and quality standards.

Verify that all amenities are in place and functional, including linens, toiletries, and appliances.

Assess the work of Housekeeping Attendants and Housepersons, providing constructive feedback and guidance as needed.

Address any deficiencies in cleaning or maintenance, ensuring corrective actions are taken promptly.

Assist in managing housekeeping supplies and inventory, ensuring adequate stock levels are maintained for efficient operations.

Report any shortages or maintenance issues to the Housekeeping Manager.

Work closely with Housekeeping and Houseperson teams to foster a collaborative environment and promote best practices in cleanliness and service.

Assist in general housekeeping activities including cleaning rooms and servicing public areas when needed.

Participate in training sessions for new hires to ensure understanding of cleanliness standards and procedures.

Respond to guest feedback regarding cleanliness and maintenance, resolving issues swiftly and professionally.

Communicate any special requests or preferences from guests to the housekeeping team.

Maintain accurate records of inspections, including any corrective actions taken and follow-up measures implemented.

Prepare reports for the Housekeeping Manager detailing inspection findings and areas for improvement.

Other Duties as Assigned:

This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this role, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others.

Functions as an ambassador of Destination Zion Lodge, modeling and sharing the Zion “culture” with our guests and employees. Upholds the most professional image. Continually strives to exceed our guest’s expectations and create memories for our guests and staff.

Work Location:

Due to the in-person nature of the hospitality business, housing will be provided on-site and commuting from the local vicinity is also acceptable.

Due to the nature of our business, Zion Lodge is open every day. You must be prepared to work a schedule which may include Saturdays, Sundays, and holidays. 

Required Knowledge, Skills, and Experience:

Able to work and thrive in Zion National Park.

Ability to get along well with people, be honest, punctual and reliable.

Ability to remain calm and friendly.

Ability to adapt to changing work conditions.

Ability to work cooperatively in a team environment.

High school diploma or equivalent preferred.

Previous experience in housekeeping, cleaning, or related field is a plus.

Strong attention to detail and ability to work both independently and as part of a team.

Ability to lift and carry up to 30 lbs. and perform physical tasks associated with cleaning

ESQ and Play Forever Responsibilities and Requirements:

Understand and follow all ESQ procedures that relate to your job duties.

Work with a “safety-first” attitude.

Minimize your impact on the environment when at work and living onsite.

Treat our customers, co-workers, leadership teams, all internal guests with respect and a hospitable service atmosphere must be projected at all times.

All team members must maintain a neat, clean and well-groomed appearance (specific standards available in the Employee Handbook).

Team members will be trained in the proper use and care of assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.

What’s in it for you?

Proposed hiring rate of $17.75/hour, actual pay will be adjusted based on experience

Onsite employee housing and employee meals at $12.50 per day

Free onsite laundry facility, free shuttle service, WiFi, and employee gym

Discounts on food, retail, and gear

Complimentary access to most POWDR-owned resorts

Generous benefit package for full-time employees

Career development and growth opportunities available here and at our facilities across POWDR

A connection with people who share the same passions and embrace each other’s unique and individual styes

Notice:

Destination Zion Lodge is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.