The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:  

As a Housekeeping Manager, you are an essential part of guest experience. Your dedication to provide top-notch experiences for guests will set the stage for the memories that guests can carry with them well past their stay with us. By ensuring efficient daily operations, and fostering a collaborative and efficient work environment, you play a crucial role in elevating the overall guest experience.

THE DAY-TO-DAY:

Oversee and ensure the smooth operation of assigned area

Supervise, train, direct, and assist all employees assigned to the area

Distribute workload fairly and evenly to those assigned to the station

Conduct daily briefing and schedule meetings with Guest Room Attendants and House Persons

Provide direction and support to achieve the highest cleanliness standards of rooms, hallways, lockers, and lobbies that all work is done properly

Perform daily written guest room inspections in accordance with department standards

Perform frequent and consistent visual inspections of guest rooms and assigned public areas

Monitor Guest Room Attendants and House Persons work productivity and communicate any area below departmental standards to the assigned Executive Assistant Housekeeper

Counsel and discipline employees that violate department policies, practices, or procedures; provide regular feedback to Guest Room Attendants and House Persons on specific job responsibilities and guest service

THE IDEAL CANDIDATE: 

Must be a minimum of 18 years of age

Has a High School Diploma, GED or equivalent educational experience

Has prior experience in a leadership role overseeing general cleanliness

Excellent customer service skills and interpersonal skills to effectively communicate

Able to effectively communicate in English, in both written and verbal forms

Has the ability to multi-task and work well in a fast paced, team-oriented environment

Has prior working experience and working knowledge of Rex, Microsoft Office, Amadeus/HotSOS, and Opera

Professional appearance and demeanor

Has a flexible schedule

Bilingual

THE PERKS & BENEFITS:  

Wellness incentive programs to help you stay healthy physically and mentally

Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

Free meals in our employee dining room

Free parking on and off-shift

Health & Income Protection benefits (for eligible employees)

Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=15827

Are you ready to JOIN THE SHOW? Apply today!