Housekeeping Manager
Marriott Vacations Worldwide
**Shift:** 1st/2nd; must be available to work weekends and holidays.
**Requirement:** Valid Driver's License required.
**Education and Experience**
+ High school diploma or GED;1 yearexperience in the housekeeping or related professional area.
OR
+ 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
*****Relocation assistance is available**
**\#LI-MM1**
**CORE WORK ACTIVITIES**
**Supporting Housekeeping Operations and Budgets**
+ Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
+ Inspects guestroomson a daily basis.
+ Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
+ Inventories stock to ensure adequate supplies.
+ Supports and supervises an effective inspection program for all guestrooms and public space.
**Providing and Ensuring Exceptional Customer Service**
+ Sets a positive example for guest relations.
+ Participates in the development and implementation of corrective action plans to improve guest satisfaction.
+ Empowers employees to provide excellent customer service.
+ Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
+ Responds to and handles guest problems and complaints.
+ Strives to improve service performance.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture
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